Work history
Visual Merchandiser CoordinatorTate Enterprises Ltd
- London, United KingdomFull Time
- Accountability for Tate Modern shops visual identity
- Collaborative design assignments for window displays and exhibition shops
- Creating design briefs for product launches and in-store marketing activity
- Developing shop designs in keeping with the brand identity
- Generating creative ideas and solutions based on product performance data
- Producing viable concepts balancing creativity with commerciality
- Managing concept approval; convincing internal and external stakeholders
- Understanding product buys, highlighting key opportunities for sales
- Sourcing suppliers, commissioning and overseeing work to deadlines and budgets
- Coordinating VM assistants
Membership and Ticketing SupervisorTATE
- London, United KingdomFull Time
- Managed the membership and ticketing assistants across both London Tate Galleries
- Lead, motivated and developed the team to deliver front of house and contact centre sales
- Monitored key indicators and team performance
- Insured compliance with relevant guidelines and procedures such as GDPR
- Managed exhibition capacity through ticket sales
- Managed high profile events and out of hour ticket sales
- Recruited and trained new starters
- General administration
- Software used: Enta, Sales Force and World pay
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Skills
- Project Planning
- Customer Service
- Visual Merchandising
- Creative Thinker
- Time Management
- Building Relationships
- Commercial Awareness
- Collage Art
- Team Management
- Retail Design