About me
I have many years’ experience working in customer facing roles and also within an office setting. I am a dedicated team worker, with an enthusiasm for learning new skills and meeting new people. I work well under pressure, in busy environments and have great interpersonal skills.
Work history
Promoter ServicesSongkick
- London, United KingdomFull Time
Managing the company’s relationship with promoters to ensure that Songkick’s clients’ needs and objectives are satisfied.
Working with promoters to ensure that events and their ticket inventory are built within the Songkick CMS and client website. Being responsible for all promoter reporting related to the sale of tickets during the sale window, and for the final reporting that will close each sale.
My clients included Metropolis, SJM, Eat Your Own Ears, Communion Music, One Inch Badge and Parallel Lines.
I have assisted with artist campaigns for The xx, The Killers, Interpol, Red Hot Chili Peppers, Future Islands, Olly Murs, Dream Theater, Underoath, Daughter, Elbow, Primal Scream, You Me At Six, SOHN and Laura Marling.
Client Account ManagerTicketmaster
- Full Time
Working with music promoters and artists to assist with tours and events going on sale.
Managing my clients on a daily basis and creating a personable relationship with each one.
Sending sales figures and financial reports to promoters and company executives.
Collaborating with the marketing, groups and sales teams to seek to increase ticket sales and revenue.
Dealing with customer queries and complaints.
Answering emails, filing, photocopying, using the Microsoft Office package, data entry.
Working to tight deadlines with embargoed information.
My clients included V Festival, AEG Live, Metropolis, Forestry Commission and Westminster Cathedral.
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Skills
- Events
- Festival
- Live Event
- Music Event
- Outdoor Event
- Account Manager
- Account Management
- Client Services
- Problem Solving
- Relationship Management
- Excel
- Office
- Powerpoint
- Word
- Administraion
Education
BA(Hons) Digital Film and Video
-
Grade - 2:1
Gcses, AS Levels and A Levels
-
A Level Film Studies - A
A Level Media Studies - A
A Level Drama - A
AS Level Film Studies - A
AS Level Media Studies - A
AS Level Drama - A
GCSE Drama - A
GCSE English Language - A
GCSE ICT - A
GCSE Religious Studies - A
GCSE Maths - B
GCSE Double Award Science - B
GCSE French - B
GCSE English Literature - B