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Through extensive brand knowledge and customer awareness, I assisted in closing sales, sourcing new business and building strong relationships.
I worked with major international clients such as Airbnb, DMG Entertainment and Schneider Electric to bridge their global campaigns with their Chinese audience.
As a front of house person I handled all food and beverage handling and maintained and monitored stock and wastage levels. This position included managing events in the function area and ensuring all customer expectations were satisfied. Also helped update social media accounts such as Facebook.
As part of the digital services team, I was at the forefront of the SSE Airticity digital transformation. This placement included working closely with the Digital Platform Manager to understand the customer solutions provided in their web technologies, mainly the launch of a new customer feedback widget.