About me

I am a creative and challenge driven Social Media Manager with 5+ years professional experience. My experience in managing B2B and B2C social channels for startup and scale-up companies has helped me increase brand awareness, grow communities and ensure customer satisfaction. I enjoy being part of an open-minded, collaborative and knowledge-sharing team.

QuestionsProjectsExperienceTeam

Projects

• Workplace Culture WeekA social-driven, national initiative created by Perkbox to target employers and employees across the UK. It was a week designed to take a step back and reflected on the effort that go into curating our workplace cultures, 365 days a year.

Projects credited in

• 2

  How (And Why) ebook seriesAsk 'How' and you'll get a method. Ask 'Why' and you'll find reasons and circumstances. To overcome business challenges, you need both. That's why I launched Perkbox's 'Why (And How)' series, addressing the most common pain points that come with HR and business leadership, and demonstrating how to fix them with our platform.
• Perkbox introduced by its clients

Work history

Social Media ManagerPerkbox
Sep 2017London, United KingdomFull Time
- Leading global organic social media strategy and content across UK, France and Australia - creating global guidelines, training and supporting local social media teams as well as executing frequent quality controls, which resulted in winning the ‘B2B Marketing Team of the Year 2019’ award. - Responsible for community management of 150,000+ users across various channels. - Experience in campaign conceptualisation and art direction, design briefing and copy writing - examples: #WorkplaceCultureWeek and #NewWorkingWorld - Ensuring and elevating content to best in class standard with A/B testing and competitor research, with the help of market trends. - Social listening - analysing customer interaction and feedback across various touch points. Also responsible for setup and monthly reporting. - Working with other teams to ensure consistent messaging and educate on best practices to meet social KPIs. - Initiating and executing process improvements to allow for efficient social media support for other teams and transparent campaign tracking. - Managing a small team of marketing interns and customer service experts to help the brand achieve excellent communications with customers.

Awards

B2B Marketing Team of the YearB2B Marketing