Work history
Membership Secretary
As membership secretary I coordinate the organisation and management of membership services and events. I sustain a strong relationship with through traditional and social media, keeping them up to date with Club news and events. Requirements of this role include;
• Co-ordination of a programme of national and international Club events including client and delegate liaison, logistical planning, monitoring budgets and managing event delivery.
• Producing the Club’s Annual Dinner and Prize Giving events including venue identification, venue liaison, appointment of suppliers and production companies, monitoring budgets, marketing materials, logistical preparation and on-site event delivery and supervision.
• Sourcing and negotiating with event suppliers to keep in line with set budgets.
• Developing an interesting and varied lecture programme including sourcing and liaising with speakers.
• Engaging with members and maintaining a strong relationship whilst monitoring feedback to ensure event success and membership retention.
• Identifying, researching and developing new membership and event opportunities and delivering key initiatives within identified budgets.
• Creating event marketing material for online events calendar, Club website, social media and email campaigns.
• Administration and development of communication and promotional materials, through different a variety oof media channels, including digital, to support the strategies and plans defined for the specific event/club brand.
• Creating and maintaining digital communication, updates and monthly e-newsletters.
• Acting as the first point of contact for member’s enquiries and following up on all member’s queries.
• Managing the joining process for new Club members and assisting them in completing the necessary criteria.
• Assisting in Clubhouse bookings and requirements and daily operations of in-house events.
• Liaising with the Club’s committee and attending and minuting quarterly committee meetings discussing new member applications, membership figures and membership events.
• Implementing measures discussed in meetings and reporting progress to the Chairman of the Committee.
• Maintenance of the membership database including creating and analysing membership reports.
Membership & Events Adminsitrator
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Duties undertaken and skills built upon within this role included,
• Development and administration of an innovative and exciting health and leisure programme.
• Administration, promotion and supervision of events
• Designing, writing and distributing monthly newsletters and updating the Centre’s website content.
• Management and administration of a membership database, ensuring up to date, accurate and secure records.
• Taking and monitoring membership payments and generating monthly reports to the operations manager.
• Maintaining participant records, member relationships and internal communications.
• Responding to and dealing with customer enquiries and complaints and answering incoming calls.
• General upkeep of facilities including maintaining office supplies and updating notice boards.
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Skills
- Marketing PR
- Websites
- Administration
- Data Entry
- Creative
- Email Handling
- Event Execution
- Event Organisation
- Event Planning
- Communications
- Relationship Management
- Social Media
- MS Office
- Mail Chimp
- Budget Control
Education
Dance and Culture
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BA(Hons)
English Literature, Mathematics, Physical Education
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A-Level
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