Erica Burnett

sales advisor at Hugo Boss

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  • LocationAberdeen, United Kingdom

Skills

 

  • Fashion
  • Advertising
  • Events
  • Marketing PR
  • Visual Arts
  • Excel
  • Office
  • Powerpoint
  • Word

Work history

Currently

Sales Advisor

Hugo Boss

May 2015
  • My key responsibilities are to provide exceptional customer service and ensure I have a strong product knowledge. Organising and maintaining displays in the store to ensure customers have an enjoyable shopping experience and the store looks excellent.

2015

Sales Assistant

Accessorize

Nov 2011 - Apr 2015
  • My key responsibilities were to provide excellent customer service and resolve issues efficiently and effectively; I had to encourage and develop new team members; I had the ability to create attractive visual merchandising displays and maintain high retail standards.

2014

Buyers Assistant

House of Bruar

Apr 2014 - Aug 2014
  • Throughout my summer break from university I worked part time in the buying department. My key responsibilities were to ensure orders were being processed efficiently and correctly. I had to prioritise workloads to ensure work was being completed on time to a high standard;

2014

Buyers Assistant

Accessorize

Feb 2014 - Mar 2014
  • As part of my university course i undertook a six week placement at Accessorize Head Office. I was part of the cold weather buying department.

Education

2015

BA(Hons) Fashion Management

Robert Gordon University, Aberdeen

Aug 2013 - Apr 2015
  • I studied fashion buying and forecasting, financial merchandising for fashion, fashion branding, celebrity culture, women and the media and dissertation.

2013

HND Retail Management

Dundee and Angus College

Jul 2011 - May 2013
  • I studied: Creating a culture of customer care, retail law, stock management, retail security, planning an event (Fashion Show) and visual merchandising.

2011

Higher: Intermediate 2: English, Administration, Business Management and Physical Education

Breadalbane Academy

Jul 2005 - May 2011

    Awards

    2015

    Duke of Edinburgh Gold Award

    Duke of Edinburgh

    • The Duke of Edinburgh Award involves taking part in expeditions with team members, undertaking map skills, camping and outdoor survival skills. In order to achieve the award I undertook volunteering and physical activities and I learnt new skills in order to complete levels bronze, silver and gold.