Work history
Client Services Specialist
Bond St, London E15, UKFull Time
DKNY, London Jul 2013 – Current
Client specialist
Motivational Training for the team,
Greeting, advise and guide customers with product selection, with high fashion knowledge, current market, personal behaviour and trade as a tool for technical sales.
Relating with high and medium financial class, different cultures, and people from the fashion world, as a tool for market research and sales strategies. Assist with management and stock control, balance cash registers with receipts.
Respond to customer inquiries and refund requests.
Process cash and card payments; shelves stocked with merchandise.
Worked within established brand guidelines; help to maintain a clean and tidy store.
Handle customer complaints reporting discrepancies and problems to the supervisor.
Kept up to date with special promotions and put up displays.
Marketing Assistant
- London, United KingdomFreelance
Casa Botelho Interior design
Marketing Consultancy, Event manager for the launch of Martine table Collection sponsored by Gym Bombay Sapphire, Market research, brand building, B2B (sponsors and collaborations), Social media.
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