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I'm creative by nature. While my creativity and aptitude for art and makeup is what I'm most passionate about in life, I also thrive in applying it to my professional work; through thinking outside the box, having great attention-to-detail, and accepting failures as a chance to learn and improve. My professional career has been largely dominated by customer service and administrative roles. Not only has this allowed me to work for some progressive, forward-thinking companies like Spotify and Cambridge Assessment, but it's also shown me how to work in a team effectively and achieve KPIs on a routine basis. I'm now looking to branch out into a role where I'll be able to incorporate my creativity and flair on a more regular basis, while also taking on new challenges.
Responsibilities: • Provide high level secretarial and administrative support to a team of legal advisers, partners and clients. • Managing emails and correspondence. • Diary management including organising internal and external meetings, travel, business trips, itineraries and events. • Provide financial support to legal advisers; preparing bills and liaising with the offshore Finance team, managing payments, receipts and transfers. • Documents – producing high quality documents using the company house style and ensuring files are maintained. • Deal with any arising queries and issues. • Provide support and cover for other secretaries and their legal advisers as needed.
During my working day, some of my duties and responsibilities include the following: • Dealing with daily objectives in a timely manner. • General administrative duties such as scanning/ photocopying, taking telephone calls, sending and receiving packages and using administrative software. • Updating important schedules to ensure that the materials are processed on time, completed to a high standard within tight deadlines.
Some of my daily duties and responsibilities in this role would include the following: • Replying to customers via e-mail in a timely fashion and to a high level. • Taking responsibility of all outstanding customer queries. • Answering technology based questions. • Resolving customer payment issues.
Some of my daily duties and responsibilities in this role would include the following: • General customer service both face to face and via the telephone. • Stock management and organization. • Cashier responsibilities, including handling money. • Visual merchandising. • Store housekeeping.
Grade A-C GCSE's in the following subjects: - Art & Design - Textiles - English - English Literature - Mathematics - Science - Geography - Travel & Tourism (BTEC)
This was a one year course designed to develop the skills required for employment in Hair and Media Makeup (I completed this with a Merit in a Level 2 Diploma). Below are examples of some of the units that I had to complete during my course: • Photographic Makeup, Day, Evening, Special Occasion and Period, Catwalk/Runway Makeup • Lash and brow treatments • Body art design - creative application to part of the body • The art of dressing hair • Making a hair addition • Creating an image based on a theme within the hair and beauty sector - advertisements, editorials • Working in a team and working with others • Health and safety • Client care • Skin tanning techniques - creams and air brushing • Temporary colour for fashion - Avant-garde