Fan Sissoko

Service Designer

Reykjavík, Iceland
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Projects credited in

About me

I have worked in social innovation since 2011. I specialise in service design, user research and multimedia storytelling. In late 2019, I directed 'We The People', a participatory documentary exploring Brixton and activism through an intergenerational lense. I am currently developing Comfort Food, an intimate experience combining audio storytelling and dining to bring people’s emotional food memories to life. I am passionate about food sustainability and founded the Brixton People's Kitchen.

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  • Service Design
  • Graphic Design
  • Interaction Design
  • User Research
  • Film Editing
  • Facilitation
  • Storytelling
  • Immersive Experience

Companies I’ve worked with

  • Design Council

    Design Council

    • Design
  • Shift


    • Social Enterprise
  • I

    Innovation Unit

    • F


      Work history


      Qualitative Researcher

      Bright Harbour

      May 2020 - Jul 2020
      • United Kingdom
      • Freelance
      • Remote ethnographic research on the impact of Covid-19 and lockdown on food insecurity in the UK.


      Innovation Lead


      May 2019 - Mar 2020
      • London, United Kingdom
      • Part Time
      • Conducted user research, concept development and prototyping on two projects. The first one, funded by GSTC aimed to support an ecosystem of organisations to tackle childhood obesity. The second one, commissioned by housing provider One Manchester, aimed to design a way to better support their tenants on Universal Credit.


      Head of Service Design

      Food For Life

      Sep 2018 - May 2019
      • London, United Kingdom
      • Part Time
      • Led Food For Life to grow its service design capabilities and to develop innovative solutions to childhood obesity in Lambeth& Southwark schools.


      User Researcher


      Sep 2017 - Dec 2017
      • London, United Kingdom
      • Freelance
      • Conducted ethnographic research with children social care professionals to inform the design and development of the What Works Centre for Children Social Care. The centre was launched in 2018 and seeks better outcomes for children, young people and families by bringing the best available evidence to practitioners and other decision makers across the children’s social care sector.


      Design Researcher

      Design Council

      Mar 2017 - Dec 2017
      • United Kingdom
      • Freelance
      • Worked as a freelance researcher with Postcode Films to produce a series of ethnographic films following participants in the Transform Ageing Programme. Transform Ageing, funded by The National Lottery Community Fund, was a pioneering programme taking a community and design-led approach to improve people’s experience of ageing. It was delivered through a partnership of Design Council, UnLtd, South West Academic Health Science Network and the Centre for Ageing Better. It brought together people in later life, social entrepreneurs, and health and social care leaders to define, develop and deliver new solutions that better support the needs and aspirations of our ageing communities.


      Service Designer

      Innovation Unit

      Aug 2011 - Sep 2016
      • United Kingdom
      • Full Time
      • Led social innovation projects using a range of service design methodologies, from conducting ethnographic research and facilitating community engagement and co-design processes, to mapping complex services. This included leading a participatory research and multimedia storytelling project for Lankelly Chase, to bring to life the stories of people experiencing severe and multiple disadvantage.



      MA Design for Development

      Kingston University

      Sep 2010 - Sep 2011
      • Kingston upon Thames, United Kingdom
      • Design Thinking, Sustainability, Social Change


      B.A. Visual Communication


      Sep 2006 - Sep 2008
      • Dublin, Ireland


      National Diploma Typographic Design

      Ecole Estienne ESAIG, Paris

      Sep 2003 - Jun 2006
      • Paris, France