I have worked in social innovation since 2011. I specialise in service design, user research and multimedia storytelling. In late 2019, I directed 'We The People', a participatory documentary exploring Brixton and activism through an intergenerational lense. I am currently developing Comfort Food, an intimate experience combining audio storytelling and dining to bring people’s emotional food memories to life. I am passionate about food sustainability and founded the Brixton People's Kitchen.Locked Pro Plan feature
Remote ethnographic research on the impact of Covid-19 and lockdown on food insecurity in the UK.
Conducted user research, concept development and prototyping on two projects. The first one, funded by GSTC aimed to support an ecosystem of organisations to tackle childhood obesity. The second one, commissioned by housing provider One Manchester, aimed to design a way to better support their tenants on Universal Credit.
Led Food For Life to grow its service design capabilities and to develop innovative solutions to childhood obesity in Lambeth& Southwark schools.
Conducted ethnographic research with children social care professionals to inform the design and development of the What Works Centre for Children Social Care. The centre was launched in 2018 and seeks better outcomes for children, young people and families by bringing the best available evidence to practitioners and other decision makers across the children’s social care sector.
Worked as a freelance researcher with Postcode Films to produce a series of ethnographic films following participants in the Transform Ageing Programme. Transform Ageing, funded by The National Lottery Community Fund, was a pioneering programme taking a community and design-led approach to improve people’s experience of ageing. It was delivered through a partnership of Design Council, UnLtd, South West Academic Health Science Network and the Centre for Ageing Better. It brought together people in later life, social entrepreneurs, and health and social care leaders to define, develop and deliver new solutions that better support the needs and aspirations of our ageing communities.
Led social innovation projects using a range of service design methodologies, from conducting ethnographic research and facilitating community engagement and co-design processes, to mapping complex services. This included leading a participatory research and multimedia storytelling project for Lankelly Chase, to bring to life the stories of people experiencing severe and multiple disadvantage.
Design Thinking, Sustainability, Social Change