About me
Good organizational and communication skills. Strong flexibility in the working environment with a proactive approach. Team player to the core. Friendly and professional customer service specialist with extensive experience in resolving escalated customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Confident, enthusiastic and well-motivated in studying and learning new skills.
Work history
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Cocktail BartenderShangri La Hotel
London, United KingdomFull Time
Providing excellent service. Maintaining a high level of communication with the team for a better flow of service. Moreover, we make a dynamic, energetic and friendly team which helps to create memorable experiences for all our guests.
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Cocktail BartenderETM Group
- London, United KingdomFull Time
At Aviary I worked in a constant vibrant atmosphere. As a wine ambassador of the venue, my duties involved preparing wine training for the team and taking part in training and masterclasses to improve my knowledge and understanding skills.
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Skills
- Interpersonal Communication
- Multi-tasking
- Customer Service
- Energetic
- Time Management
- Teamworking
- Problem Solving
- Adaptability
- Critical Thinking
- Motivation
Education
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High School DiplomaTechnical Institute Francesco Viganò
- 23807 Merate, Province of Lecco, Italy
Diploma in Economics, Law, Languages and Marketing