Work history
Head of Client services & Senior Account ManagerFromental
London, United KingdomFull Time
Senior client and project manager, leading a client services team on behalf of this company that produces wallpapers of the utmost quality on the finest silk, using the highest levels of craftsmanship.
My essential role involves ensuring all projects are delivered on time, to budget and to exacting client specifications. The diversity of my duties includes client relationship building with key clients and all aspects of project management, from developing the right creative solutions to quality management, managing process documentation, troubleshooting any issues, as well as working closely with the production and sales teams to share new business opportunities.