About me
Passionate senior retail manager with strong experience of visual merchandising; a good understanding of retail design theories and techniques with a BSc. Architecture; commercial focus with analytical approach to creative ideas.
Work history
Flagship Deputy ManagerRiver Island
- London, United KingdomFull Time
Drive sales and maximise profit - Supporting the Store Manager in running the store; responsible for identifying opportunities to increase store contribution; ensuring Company visual layout is implemented and maintained to a high standard; conducting daily floor walks and delegating effectively; research on competition activity and communication of trade feedback to all levels.
Recruit and retain talent - passionate about the team and their career development; training and coaching to drive succession; responsible for performance management.
Control costs and manage loss prevention - driving productivity of the team; effective management of payroll; ensure protection of profit by deterring theft through service; ensuring store is operationally sound with effective stock management control
Accomplishments:
* Managing a team of 100+ staff including 15 managers
* Store turnover averaging £12 mil.
* Number one Store in Company for measured KPI performance 2019
* Company Centre of Excellence and Layout Store
* Frequent Head Office visits including Directors and CEO
Commercial ManagerRiver Island
- London, United KingdomFull Time
Responsible for maximising sales and store performance through effective analysis of commercial reports, and ensuring store Company Visual Merchandising Guidelines are in place.
Responsible for leading, motivating and developing the team in order to:
• Maximise profit
• Increase sales
• Connect with our customers
• Keep the store merchandised to the highest standard
This is achieved by:
• Ensuring that the product layout adheres to the company guidelines
• Having the ability to identify creative and visual ideas for the store
• Conducting daily floor walks including windows,sales floor and stockrooms
• Ensuring delivery is prioritised commercially so that new lines and replenishment of biggest selling departments are sent to the sales floor quickly
• Ensuring daily checks of Poor Sellers report are made in order to make the right commercial decisions
• Working alongside field VM team to ensure windows and mannequins are on brand
• Keeping up to date on the latest fashion trends and providing feedback on competitor activity
• Managing team to ensure that the highest level of merchandising is maintained in store
Skills
- Visual Merchandising
- Visual Manager
- Fashion Retail
- Retail Design
- Shop Design
- Architectural Drawing
- Architecture Interiors
- Basic Photoshop
- Model Making
- Sketching
- Project Management
- People Development
- CAD Vectorworks
Education
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Bachelor of Science (BSc), ArchitectureUniversity College Cork
- Cork, Ireland