Floriana Dezou

Client Services Intern

  • LocationUnited Kingdom



  • Advertising
  • Digital Media
  • Events
  • Marketing PR
  • Theatre
  • Market Research
  • Research
  • Social Media Marketing
  • Communications
  • Office
  • Word

Work history


Production Assistant Intern

English Touring Theatre

Sep 2015
  • Assisting ETT’s Production Department • Assisting in developing creative marketing and publicity ideas for the current production. • Handling the social media accounts across multiple platforms. • CMC website management including updating news stories. • Negotiating and liaising with venue staff, marketing, access teams and talent agents. • Managing the opening press night at Richmond Theatre for the current production. • Attending programming meetings. • Researching new writing and stories for potential commissioning.


Client Services Intern


Jun 2015 - Aug 2015
  • Client Services & New Business • Sitting in on meetings & briefings. • Conducting research for pitches. • Writing competitor reports. • Contributing to client-facing brand planning models. • Gathering information for competition entries. PR & Marketing • Filing and cutting press clippings. • Creating an events calendar. • Writing a blog entry for the Fold7 website. • Updating the Fold7 social media accounts on Twitter and Instagram. Strategic Planning • Researching strategic models. • Writing creative briefs. Creative • Working on creative briefs including contributing to ideas for a Samsung viral video. • Assisting as a runner on several EAT photography shoots.


Legal Administration Assistant


Aug 2013 - Jul 2014
  • • Administrative duties Being in charge of the administration filing system for legal documents detailing the legal framework for the directors and making sure the system is up to date and current. Company secretarial Admin e.g. Assembling Board Packs. • Brand Protection Managing brand protection on multiple platforms for both Badoo and Hot or Not. Identifying infringing apps and trademarks for breaches of copyright infringement, trademark infringement and passing off. Strategizing how to take down infringing apps/trademarks including sending out Notice of Infringements. • Company Newsletter summarising a specific legal topic in a reader friendly format. • Data Protection Managing the Data Transparency and Disclosure process, approving/rejecting requests and liaising with Police forces worldwide. • Domain Portfolio Managing the domain portfolio updating any changes i.e new registrations, transfers and renewals. • Legal research Undergoing and presenting legal research for senior members of the legal team on various legal issues for on-going and urgent projects. • Reviewing contracts Creating contract summaries and comparisons of commercial contracts, outlining the key points of consideration for the business in a clear and concise format for senior members. • Trademark Applications Gathering evidence such as a statement of use.


Front of House Receptionist

Kitcatt Nohr Digitas

Nov 2011 - Jul 2012
  • • Presenting a professional and friendly first impression of the agency to all visitors and clients. • Managing incoming phone calls and mail. • Organising stationery orders and liaising with suppliers to meet business requests including taxi and airport bookings. • Running professional errands.



History and History of Ideas

Goldsmiths, University of London

Aug 2013 - Jun 2015
  • 2:1 BA Hons



Birkbeck, University of London

Aug 2011 - Jun 2013
  • Transferred in Year 2.