Francesca Stump

Client administrator

  • LocationWarley, Brentwood, United Kingdom



  • Advertising
  • Events
  • Excel
  • Office
  • Powerpoint
  • Word
  • Insurance
  • Office Administration
  • Media Communication
  • Organisation Skills

Work history


Client Administrator

Blue Hive

Mar 2016
  • Currently temping as client administrator, liaising with the client making reports in their data analysis team. Keeping to strict deadlines, organised at all times to prioritise time with reports that need to be sent through out the day.


Team Secretary & PA

Chaucer Syndicates

Apr 2014 - Jul 2015
  • • Supporting the Senior Personal Assistant and Marketing coordinator to the Active Underwriter and board member. • Excellent attention to detail and ability to work to tight deadlines. • Extensive diary management for the Active underwriter and board member along with the three Senior Heads of departments. • Supporting a team of one hundred organising their international travel and booking meetings via our internal sight intranet. • Putting through expenses for the Head of department of Marine, Aviation and Political Violence. • Updating the Active Underwriters contact list via Outlook. • Completing booking forms for Visas and conference forms for the teams. • Setting up annual global conference meetings for the Active Underwriter and Head of Reinsurance in locations such as Monte Carlo, Germany and Bermuda. • Support the Senior PA with event organisation of the annual syndicate briefing and evening event. • Booking corporate events i.e. for staff team building and client away days. • Booking meeting rooms for internal and external meetings. • Liaising with the catering team for internal and external functions. • Admin support such as filing and scanning for the three Senior Heads of departments. • Screening calls for the three Senior Heads of departments. • Covering PA’s when on annual leave, supporting the CEO and CFO. • Greeting clients in a professional and friendly manner in the reception area. • Answering the switchboard and screening calls. • Covered for other members of the team when necessary i.e. - maintenance coordinator responding to any problems that arose in the office and found a solution in a timely manner.


Senior Sales Assistant

Nine West

Sep 2013 - Mar 2014
  • • My daily responsibilities are to open and close the store, and to carry out the banking at close of business. • Additional duties included analysing and processing stock for the store on the system Intransit and dealing with customer enquiries along with processing customer orders. • My experience and passion for planning events I was responsible for organising and the set-up of promotional events in the store. • The primary objective is to increase sales and to ensure a year on year increase targets are set on a daily basis. When opening the store I was responsible for checking the figures and setting the required targets for each member of the team.


Temporary Assistant


May 2013 - Aug 2013
  • • Daily duties involved researching suppliers, venues, industry and wedding trends. • I maintained the client database, keeping the subscribers list up to date and in an organised fashion. All corporate social media was updated on Twitter, Facebook, Pinterest, Vemo and Tmblr. • Other duties involved helping create client proposals along with diary management and general office responsibilities of managing incoming calls and responding to enquiry e-mails in a timely manner. • When events were held I would be responsible to assist on them, which was a great experience to see how this was orchestrated and the entire end to end process