Widely experienced project / live event manager, specialising in the customer and client experience. Experience with a variety of brands; everything from innovation tech (Apple, Microsoft, Samsung, Ford, Oculus, Playstation) to various FMCG brands. Advocate and practitioner of the creative arts. Background in copy-writing, script-writing, marketing, theatre production and performance.
Work history
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Event CoordinatorActivefootprint Events
London, United KingdomFreelance
Leading outdoor team-building events and experiences for clients including Barclays, HSBC, Enterprise Cars, Islington Academy and Greenwich University.
Conducting live Zoom events during the Lockdowns. Includes managing the welcoming of guests, operating technical presentation; including creation of graphics, music and live vision mixing.
Hosting groups of up to 200 delegates per event, (live and Zoom) encouraging a team-focused work and play environment. Activities include Global Treasure Hunts, Spy Themed Bus Tour and Indoor Team Events.
Conducting recce site visits and logistical plans in advance of live event days.
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User Experience ConsultantThree UK
- London, United KingdomFreelance
User Experience Lead on multiple mobile communications beta trials involving volunteers (including Three employees). Role included procuring connectivity data, analysis, and presentation of results to Three Management about the the effectiveness of the new 5G broadband consumer product, prior to a consumer launch.
Oversaw a large ‘reparenting’ (recovery) project of 5G Broadband devices from customers; which included investigating connectivity issues, overcoming real-time logistical challenges, and presenting findings to the head of Three’s UK Technical team, whilst managing customer expectations.
Managed the same-day delivery service for Three customers who purchased a new 4G / 5G mobile broadband service in London, including the order, dispatch and personal delivery of the devices.
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Skills
- Theatre Directing
- Script Writer
- Copywriting
- Comedy Performing
- Comedy Writing
- Acting
- Producing
- Event Management
Education
BA (hons) Theatre StudiesLondon Metropolitan University
- Holloway Rd, London, UK
Degree - History of Theatre, Contemporary Theatre and Film Studies,