A driven and enthusiastic operations manager, with 10 years of experience in leading small teams, designing and implementing operations processes and communicating with staff and clients to ensure a business runs smoothly. I have launched and maintained successful restaurants and cafes, from the initial staff hiring process through to stock purchasing and allocation, profit and loss analytics and general running performance issues. I have very strong organization and communication skills and have planned and implemented various marketing projects to completion, including client liaison and team management. I am reliable, resourceful and comfortable with high degrees of pressure and a looming deadline.
Localising and transcribing a well known voice recognition software in both English and Hebrew. This is a contract job due to end in June.
In my first position in London I was responsible for the smooth and profitable running of a popular boutique café on London’s famous Portabello Road. This includes staff recruitment and scheduling, cash management and till reconciliation, stock allocation and ordering, team organization and building maintenance issues. I am also the point of escalation for customer service related issue and act as the point of contact for staff concerns.
In this position I was responsible for both the entire operation of the start up (a finance peer 2 peer online platform), the operation of the unique online bidding system and all admin affairs.
In this position I was in charge of all the company's clients as well as the 200 strong team of mystery shoppers, their recruiting, training and assignments.
Film and Television