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Gary Luo

Sport Social Media Lead BBC

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsClient Business Manager - Sales Consultant - Customer Services Representative

About me

I am from China, I can speak Cantonese, Mandarin and English fluently. Recently married and expecting a baby boy in April. Avid user of social media and have a huge passion for sports. Effective communicator and enthusiastic team player. Self motivated to work hard.

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Skills

  • Mathamatics
  • Translation
  • Customer Service
  • 3 Languages
  • Bachelor Degree
  • Driving License
  • Responsible
  • Creative
  • Computer Skills
  • Social Media

Work history

Currently

Sales Consultant

Perfect Inflatables

Nov 2016
  • Guangzhou, China
  • Full Time
  • My main role is to upload Perfect Inflatable’s products on to Alibaba.com with descriptions and accurate detail including photos. I use inventive titles and attractive key words to gain attention to our company. I then correspond to emails with customers all over the world including Belgium, Germany and England and answer their enquiries with excellent customer service. I take notes of how they want their order tailored to their needs, put the order through and alert them when their order is being shipped.

2016

Customer Services Representative

aia worldwide

Sep 2016 - Nov 2016
  • Full Time
  • Hold face-to-face personal meetings with customers interested in purchasing one of our life policies. I would answer enquiries, evaluate customers’ needs and find the best deal suitable to their requirements. I would also phone up potential customers and sell our products over the phone and bring interest and awareness to who we are and our services. I would also introduce myself to strangers using my initiative to try and attract them to by insurance.

2016

Customer Services Representative

Totepool

Apr 2016 - Jun 2016
  • York, United Kingdom
  • Full Time
  • Customer based position placing bets for customers in horse racing. Would take cash or card transactions and also count money accurately for winning tickets. Here I learned how to operate a till and make orders with it and how to use a POS machine. Other responsibilities included cashing up and ensuring I gave right change every time.

Education

2016

International Business

York St John's University

Sep 2015 - Nov 2016
  • York, United Kingdom
  • -Organizational strategy and decision making -Introduction to case study research -Advanced communication skills -International marketing -Managing a divisive workforce -Business research case study -International management -Foreign trade business -Financial accounting -Essential of organizational behaviour -Introduction e-commerce

2016

BA(Hons) International Business Management

Beijing Institute of Technology

Jul 2012 - Nov 2016
  • Zhuhai, Guangdong, China