An experienced Programme & Project Management professional with ~20 years of diverse customer-facing I.T experience, including ~14 years as Programme & Project Manager – Inception to Delivery, public and private sectors, incl. Financial Services. Specialising in Agile and Digital Transformation (incl. Delivery Manager), and accustomed to high risk or uncharted territory assignments, relied upon to be self-driven and to demonstrate agile leadership by example. Extensive team management experience from SME to large corporate multi-country initiatives.
Deep knowledge of multiple aspects of delivery; I.T, Digital, CX / UX / DXP / UI, Bespoke Software Development, COTS Deployment, or Cloud Infrastructure – building for multiple devices and mobile platforms. Strong technical background, with 6 years’ experience as technical developer and implementation consultant. Extensive experience of pre-sales support and client presentations. Prince 2, Agile (CSM & PSM), and ITIL Certified.
Work history
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Seeking new opportunities following relocation to UK and sabbatical.Open to Opportunities
Bristol, United KingdomFreelance
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Program Manager (Agile)HSBC Digital
- Hong KongFull Time
• Program Manager, focusing on Digital Transformation, overseeing 10 concurrent projects across 6 APAC (ASP) countries, budget circa $6m USD. At the forefront of Digital Transformation Program Management for one of the world’s largest banks.
• Hired to operate as Agile Program Manager & Project Consultant, to leverage deep knowledge of I.T, facilitate agile & digital transformation. To maintain an eco-system of distributed teams across Hong Kong, India, and APAC markets – focusing on unsecured lending (Cards & Loans) for a mixture of existing to bank and new to bank customers.
• Responsible for governance, reporting, financial tracking, director-level communications to ensure expectation setting both at project and program level, at regional and country level.
• Marshalling business leaders across Business Process, Information Technology, and Digital to form a unified mindset via process analysis, enhancements, and standardisation.
• Team management (across 6 countries including London, UK), vendor management, and able to deep-dive into multiple aspects of the program system ensuring overall health and objective alignment in a fast moving digitally-driven Fintech environment.
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Skills
- Program Management
- Digital Transformation
- Technology
- UX
- Software Development
- Agile
- Scrum Master
- Digital Strategy
Education
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BSc ComputingUniversity of the West of England
- Bristol, United Kingdom
Awards
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