About me

I am a driven communications manager with ten years of experience working in fast-moving global organisations. I am creative, calm and friendly, with proven expertise in B2B, corporate and crisis communications, as well as creating and delivering communications strategies and content.

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Work history

Senior Communications ManagerTripAdvisor
Oct 2016London, United KingdomFull Time
I am responsible for Tripadvisor’s global corporate and B2B communications for hotels and restaurants, as well as working with global hospitality industry bodies. My responsibilities include:  Devising corporate communications and public affairs strategies across the TripAdvisor business  Creating content, including messaging, press releases, by-lines and research reports across 12 markets, and securing coverage across online, print and broadcast media  Line management of the corporate and B2B teams  Creating programmes to promote and protect the TripAdvisor brand for consumers and businesses  Managing reactive and crisis communications across a global team  Identifying company spokespeople and managing media training  Managing industry projects including research papers, and educational campaigns  Appearing as a panellist and speaker at worldwide hospitality industry events  Liaising with industry associations, government bodies and global industry bodies Achievements:  Running a partnership with the World Bank using Tripadvisor data to distribute funding to developing destinations across the world  Publishing a joint report on overtourism with the World Travel and Tourism Council (WTTC)

Skills

• PR Campaigns
• PR Strategy
• Crisis Communications
• Communication Planning
• Indesign
• Team Management
• Corporate Communication
• B2B Communications

Education

BA (joint Hons) French and PoliticsUniversity of Reading
Sep 2007Reading, United Kingdom