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My natural attributes, experience, and employment history have allowed me to gain invaluable skills that would be beneficial to any future job role. My time managing live event venues has allowed me to become an excellent communicator with people of all ages, backgrounds - whether they are colleagues, customers or clients. It has also given me the ability of effective time-management, and knowing when to prioritise and delegate certain roles or tasks. I thrive in fast-paced working environments, where problem-solving and the capacity to use initiative and adaptability is frequently required. I enjoy building strong working relationships and retaining customers and clients by exceeding their expectations with high levels of service and a personal touch. I have extensive administrative skills, excellent attention to detail and promote continuing self-development.
My time at Scala has allowed me to work with some of the world's largest companies and organisations (Universal, BBC, Warner Music) and manage event attendances of up to 1,145 people. I've managed a variety of different events, from live music performances to brand exhibitions, and I work closely with the country's largest live event companies (Live Nation, AEG, Kilimanjaro). My role entails a wide range of administrative duties, as well as many other key responsibilities that include: - Liaising with promoters, representatives, and tour managers to ensure events run as planned. - Creating invoices and settlements, and making sure they are signed by relevant tour managers and promoters. - Collecting hire fees and ticket money. - Tracking ticket sale trends and reporting them to the Events Manager. - Attending production meetings, overseeing event preparation, and leading meetings to inform staff about events. - Administrative duties (sales reports, event settlements, staff rotas, staff files, stock orders/management, staff recruitment). - Overseeing and delegating tasks to venue staff, overseeing venue security and dealing with customer enquiries during and after events. - Ensuring the venue acts within its licence.
The Cavendish Arms hosts regular music, comedy, and cabaret events, as well as being available to hire for private parties, showcases, theatre performances, film/photo shoots, and rehearsals. I ran all day-to-day aspects of the venue, as well as the in-house events, private hires, social media accounts, and website. My responsibilities included: - Being the first point of contact for customers and clients, informing them of the services we offer. - Guiding clients through the event planning process and recommending entertainment and catering. - Organising in-house events, managing the website and social media accounts and promoting events online and in print. - Overseeing events, liaising with clients and delegating tasks to members of staff so that events ran smoothly. - All on-site administrative duties (invoices, deposits, banking). - Stock management and orders. - Overseeing venue maintenance.
The Well played host to international touring artists, as well as offering a platform to up-and-coming British bands and solo artists. I ran the venue in the absence of the manager and my responsibilities included: - Liaising with artists, promoters, and technicians before and during events and making sure all their needs were met. - Delegating tasks to members of staff so that events ran smoothly. - Collecting hire fees and ticket money. - All on-site administrative duties, cashing up and banking. - Stock management and orders.
Runner-up - Lifestyle magazine