I am currently the Head Host at Manchester House, Living Ventures award winning restaurant and lounge. As the main point of contact, my role requires a high level of customer service with strong organisational and communication skills to build and maintain great guest relationships especially with top 100 guests and corporates. My responsibilities include managing reservations and all spirit locker accounts, organising financial responsibilities and figures, co-ordinating events, recruitment and administration of new staff whilst assisting the General Manger, Head Chef and Business Development Manager in all general running of the business to deliver only the best customer experience.
Recognised by Vogue as one of the top boutiques outside of London, Bibi and Mac hosts hand picked collections of designer European Labels. Its reputation is reflected in the clientele it attracts and offers personal shopping as well as private shopping for its celebrity clients. Responsibilities: Whilst I was mainly responsible for in store merchandising and styling an array of clients to find outfits for occasions or their general lifestyle, I have also been fortunate to attend buying appointments for the stores. On a business level I have an extensive knowledge of garment costs and targeted profit ratios. I have also assisted in computerised stock control resulting in a valuable understanding of branding and Sales promotion.
Internship in brand and market research at The Clerkenwell Collection: A London ‘go-to’ for discerning customers who appreciate a destination where they can find exquisite merchandise, far removed from the ready-made and disposable, a place to discover exciting creative brands. Clients, from locals to celebrities, are people who enjoy expressing their individuality rather than following a self-conscious status quo and they aren't prepared to sacrifice quality or aesthetics in doing so.