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Marketer with more than 3 years of experience in digital marketing, customer service, communication, events planning and campaign strategy. Looking forward to work in advertising or consumer behavior and passionate about cultural diversity and marketing effects in human daily decisions.
- Utilized diverse social media network increasing engagement in 12% with the brand in the first 2 months. - Organized premium events in theaters, hotels, convention centers and others for up to 500 clients in 19 cities in Peru, increasing the satisfaction rate in 25% in one year and the fidelity rate in 18%. - Analyzed customer feedback from loyalty activities identifying strengths and flaws in order to improve the strategy and reducing the mitigation threats and maintaining customer loyalty.
- Designed a plan with all the activities for the pensioners target reaching more people from 100 to 600 with the same budget in one year. - Developed and implemented investment tracking in relation to events made and the profitability of the clients, keeping the satisfaction of the clients but with a lower budget. - Acted as design and content consultant to create Social Responsibility website in order to make all social actions public. - Part of the INNOVA committee, which was in charge of finding, identifying, and improving processes that involved direct relation with the client.
- Developed training sessions for the sales force. Helped with the development of brochures and newsletters for clients.
Part of Short Film Production Club and Women in Business Club.