A determined Project/ Client Services Director who has purposely built a career in large scale delivery and change management for some of the world's most influential music and youth culture brands. I have successfully demonstrated my account direction, strategic planning, business change, client onboarding, process development and project delivery skills for companies such as Warner Music, Vice Media and Boiler Room TV. Delivering exceptional customer service and brand partner retention.
Work history
Project / Account DirectorBoiler Room
- London, United KingdomFull Time
Boiler Room Tv is a live streaming music platform streaming the underground to 4.5m 18-34 yr, old music lovers, worldwide.
I led the strategic development and execution for one of the Boiler Rooms biggest multi-million-pound brand partnerships. Reporting into the MD and CBDO leading an immediate team of three. Leading on full budget autonomy, crisis management, event production and quality control, content creation, media planning and reporting. I also managed numerous projects alongside this main programme of work.
Change ManagerWarner Music Group
- London, United KingdomFreelance
Warner Music UK is made up of some of the most widely-respected record labels in the UK with an impressive roster of up-and-coming talent and international superstars.
A newly formed business role reporting into the VP Strategy, to strategically build a sustainable company culture, deliver change projects within the budget and implement processes for a reformed content department, the Firepit.
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Skills
- Music
- Project Direction
- Strategy Consulting
- Strategy Development
- Production
- Events Production
- Team Management
- Marketing
- Account Management