Work history
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Social Media and Customer Relations AssistantPink Boutique
Newcastle upon Tyne, United KingdomFull Time
My current customer relations role is rooted in digital media. I take on a number of responsibilities including social media interaction with customers and influencers, embodying the brand’s tone across all platforms and using culturally relevant language that will engage with the target customer.
Skills
- Teamworking
- Copywriting
- Proofreading
- Commuications
- IT
- SEO
- Social Media
- Customer Communication
- Organisation
- Self Starter
Education
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BA (Hons) English Literature, 1:1Northumbria University
Newcastle upon Tyne, United Kingdom
Throughout this degree I became a strong critical thinker, able to articulate my understanding of texts, concepts and theories. I also developed outstanding research and analytical skills which I applied to all of my projects. Mostly working independently, I was required to plan, research and produce the highest quality of written work.