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Grace Inouye

Brand Manager of La Mania at Harrods

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsSales Person - Brand Ambassador

About me

I'm highly innovative and enthusiastic individual who possesses a considerable amount of knowledge regarding luxury retail, sales, administration, fine art and social sciences. Regardless of my situation, I am always forward-thinking and constantly coming up with new ways to improve myself and the company I represent. I absorb new ideas quickly and invite any "problems" that may come my way. I've always craved some form of creativity in my life whether it be professionally or personally. Naturally, this creatively also helps me to think abstractly in professional environments. I also have the added benefit of being a highly logical thinker who uses structure and reason to evaluate a situation before coming to a conclusion. This diversity of traits has helped me excel in all of my previous careers as I believe few people have the ability to use both to their advantage. I am an efficient worker when left to my own devices but can also be an excellent team player and am able to work harmoniously amongst others. I'm incredibly organised in all aspects of my life and am able to prioritize duties effectively, even during complex and busy environments.


  • Luxury Sales
  • Administraion
  • Communication
  • Clienteling
  • KPI
  • Effective Stock Management
  • Assistant Buyer
  • Visual Merchandiser
  • Able to use Microsoft Word; Excel; Access; Publisher

Work history


Brand Ambassador


Mar 2016
  • London, UK
  • Full Time
  • • Achieving personal, internal and external sales targets consistently. • Providing weekly trade reports and analysis on clients and sales. • Maintaining a high standard of KPIs. • Actively clienteling by building loyal relationships with clients - enabling me to develop a strong personal client book. • Brand ethos maintenance and always having an up to date knowledge of the brand. • Organising in store training and promotions. • Proactively promoting the brand myself through my connections with clients and other staff members within Harrods. • Working closely alongside buyers; reporting on current season sales and attending the buying presentations from the brand. • Organising atelier special orders for client through direct communication with our buyers and vendor. • Visual merchandising. • Stock management; sale throughs, stocktake, RTV etc. • Being able to work harmoniously and effectively with other members of staff.


Brand Consultant

Malgosia Stepnik Studios

Mar 2013 - Jan 2015
  • London, UK
  • Full Time
  • • Eliciting sales of artworks, home furnishings and womenswear. Sales Assistant • Organising and attending meetings with clients, PR agencies, galleries. Personal Assistant • Producing official letters, inventories, newsletters and look-books. • Consulting on the creative process of artwork and retail clothing line. • Assisting with branding, media coverage and maintaining contacts. • Arranging logistics of international travel for business, such as accommodation, event invitations and arranging new meetings.



General Eyewear

Jan 2013 - Feb 2015
  • London, UK
  • Full Time
  • • Maintaining thorough customer records and inventories. Assistant and • Communicating via phone / email with U.K. and international press (Vogue, I.D. Eyewear Consultant magazine), entertainment companies (BBC), PR firms, company suppliers etc. • Arranging and expediting international deliveries of high value. • Seeking out new sources of product supply, then comparing them as to attain the best financial option for the company. • Budgeting funds for the purchase of new stock, shop maintenance, marketing and events. • Preparing confidential information such as non-disclosure agreements with various companies. • Achieving sales targets for myself and the store. KPIs etc. • Eyewear styling based on in depth product knowledge as well as information regarding prescription lenses, glazing laboratories etc. • Maintaining an extensive and on going relationship with clients.



Bachelor of Arts in Art History

Univeristy of queensland

Feb 2009 - Feb 2011
  • Brisbane City QLD 4000, Australia
  • Majoring in Art History, Anthropology, Sociology and Drama.