About me
An outgoing, sociable and highly motivated sales and relationship manger with experience in high growth, team leadership and personal management. Good interpersonal, organisational and communication skills with a self-start attitude. Highly ambitious, enthusiastic and eager to galvanise both professional and personal experiences to advance my career in sales and continue to expand personal development and general skill-set.
Projects
- The Art Of Getting What You WantMeeting someone new can always be nerve-racking. And even more so when the hope is to build a connection on trust and empathy. Over the years, my ability to socialize and empathize with others has built me a network of very ‘connected’ and powerful people. At best, these people take my word as gospel and confide in me at the deepest level. At worst, they make a b-line for me at a party. This increased social orientation feels like it’s happened over night, but what prompted it was an ability to
Work history
Senior Membership ManagerAllBright
London, United KingdomFull Time
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Sales & Membership ManagerSocial Concierge
London, United KingdomFull Time
Key Responsibilities:
Leading ISM revenue generation across 3 sister clubs.
Forging, enhancing and maintaining all partnership relationships with clients
Directly responsible for targeting sales campaigns and client referral programmes with the use of personal sales funnels and newsletter re-formatting.
Recruiting, training and managing our host team to work across London & NYC clubs.
Building strategic partnerships with key brands to improve our member experience and retention
Ensuring best practice of sales process is followed both internally and externally.
Key Achievements:
Driving the growth of the London membership subscription base by 358% in year 1.
Increasing retention by 65% and the growth of the London membership base by 195% in year 2.
Driving revenue through the launch of a sister club in NYC increasing our monthly profit by £16K.
Increased Customer Retention of our NY Club by 52% in 3 months.
Responsible for the growth of strategic partnerships with members clubs, drink/dine/destress brands and PR leads in both London & NYC.
The successful launch of ‘Mr Social’ with a quarterly revenue of £6.1K
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Skills
- Business Development
- Sales
- Client Services
- Account Management
- Social Content
- Relationship Management
- Building Relationships
- Sponsorship
Education
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Foundation Diploma in Art and DesignUniversity of the Creative Arts
- Farnham, United Kingdom