I am a multi-disciplinary creative practitioner with experience in events management, creative direction, photography, graphic design/illustration, and social media management.
I have a Bachelor of Creative Industries, majoring in Fashion Communication and Visual Arts and am passionate about exploring issues of sustainability through my work.
Work history
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Co-OwnerSiren Store
Manchester, United KingdomFreelance
I am the co-owner of Siren, a newly-launched store that sells sustainable and hand-made crafts and wares. Our vision is simple: to encourage a connection between maker and buyer, and to foster a community of conscious creatives working to expand and normalise all aspects of a sustainable lifestyle through art, crafts & wares, fashion and events. My responsibilities include designing, illustrating and graphic design, social media management, content creation, branding, and e-commerce management.
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Customer Service Advisor/ Account ManagerSt John Ambulance
Manchester, United KingdomFull Time
- Providing telephone and email support for Major Account holders, answering an average of 30 calls and resolving an average of 30 email cases a day
- Managing one of our highest spending accounts - liaising with the customer, overseeing the distribution of their training qualifications, managing their information using complex databases and spreadsheets, investigating and handling complaints, data entry
- Processing first aid booking requests efficiently to meet SLA requirements and individual targets, ensuring all bookings are accurately recorded on the relevant database
- Liaising with internal departments
- Dealing with finance queries and ad-hoc administration duties when required
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Skills
- Event Coordination
- Customer Service
- Creative Direction
- Adobe Creative Suite
- Photography
- Fashion Communication
- Communication
- Team Leadership
- Problem Solving
- Time Management
Education
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Bachelor of Creative IndustriesQUT (Queensland University of Technology)
- Brisbane, Australia
Major: Fashion Communication
Minors: Visual Art, Art History