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Hannah Seale

Personal Assistant / Project Manager

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsCustomer Service Account Manager - Opps & Admin Professional - Personal Assistant

Projects

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About me

As you will see in my CV, I have over ten years of experience working in customer service, management and B2B During this time I have attained a NVQ Level 3 – Retail Management, and a Business & Administration diploma. My skill set is varied, having developed vastly transferable skills throughout my previous experience and enables me to be extremely adaptable to any sector. I have great a thirst for knowledge and expansion of skills, which I believe greatly contributes to my professional abilities, and inspires me to be ambitious in all respects.

Skills

  • Client/customer Interaction
  • Project Management
  • Adaptability
  • Creative Solutions
  • Ambitious
  • Extremely Versatile
  • Articulate
  • Creative
  • Reliable
  • Dedicated Hardworking

Work history

Currently

Personal Assistant

Isla Campbell Millinery

Oct 2016
  • London, United Kingdom
  • Freelance
  • Handled incoming and outgoing correspondence from suppliers, clients and commissions inquiries. Organised calendars and supplied reminders for upcoming meetings, events and deadlines. Prioritised projects to result in efficient creative process and sourced craft supplies as requested.

Currently

Merchandiser

La Coka Nostra

Nov 2014
  • London, United Kingdom
  • Freelance
  • Maintained spreadsheet of units sales, and coordinated two large restocks in transit. Resulting in  more than doubling prior tour profits, over 12 dates, in 7 countries in 2.5weeks

2017

Customer Services Representative

Charles Tyrwhitt

Jan 2017 - Feb 2017
  • London, United Kingdom
  • Full Time
  • Processed inbound phone orders from UK, US, AUS and EU customers, advising on best suitable fit, sizing etc and upsold via multibuys and related product knowledge.

2017

Marketing Executive

Radar One

Nov 2015 - Jan 2017
  • Brighton, United Kingdom
  • Full Time
  • Generated international leads from an outgoing call database for various IT security and data contracts, with an extremely high call volume. Maintained and updated record details, worked to KPI’s and consistently exceeded set targets

2016

Makeup and Hair Artist

Chanel

Oct 2015 - Jan 2016
  • Brighton, United Kingdom
  • Full Time
  • Advised customers on luxury product range and assisted in selection of gifts over the busy Christmas season. Promoted luxury brand presentation standards and provided exceptional customer service and tailored experiences for a variety of clients and customers

2015

Opps & Admin Professional

Design Blue

Apr 2015 - Oct 2015
  • Brighton, United Kingdom
  • Full Time
  • Coordinated incoming and outgoing shipments with various couriers, using online software to make bookings and preparing international documentation for customs.

2015

Makeup and Hair Artist

Urban Decay

Nov 2014 - Oct 2015
  • London, United Kingdom
  • Full Time
  • Providing consultations and tutorials with clients. Designed and promoted store events, connecting with marketing departments, journalists and personal shoppers/stylists.

2014

Retail Account Manager

Scope

Jan 2014 - Oct 2014
  • Brighton, United Kingdom
  • Full Time
  • Recruited and developed an effective team, producing high standards of customer care and sales. Worked to KPI’s and sales targets making provisions to exceed expectations. Produced a weekly sales report, producing and monitoring monthly P&L reports, adjusted stock to take advantage of trends, managing shrinkage and evolved shop presentation.

2013

Retail Account Manager

Storm & Shelter

Mar 2013 - Dec 2013
  • Brighton, United Kingdom
  • Full Time
  • Recruited and developed an effective team, producing high standards of customer care and sales. Worked to KPI’s and sales targets making provisions to exceed expectations. Produced a weekly sales report, producing and monitoring monthly P&L reports, adjusted stock to take advantage of trends, managing shrinkage and evolved shop presentation.

Education

2015

Humanities & Social Sciences Diploma

Brighton City College

Sep 2014 - Jun 2015
  • Brighton, United Kingdom

2014

NCFE Business & Administration

Derby College

Jan 2014 - Jun 2014
  • 1 Mountfield Rd, Lewes BN7 2XH, UK

2013

NVQ Lvl 3 - Retail Management

Derby College

Mar 2013 - Sep 2013

2001

GCSE

Kings Manor CC

Sep 1997 - Jul 2001
  • Brighton, United Kingdom
  • Double English: B/B Math: C, Science: C, I.T: B