Harriet Bensley

Freelance marketing and events

  • LocationLondon, United Kingdom



  • Excel
  • Word
  • Social Media Management
  • Office all Rounder
  • People Focused
  • Customer Service Skills
  • Food Beverage
  • Events Assistant
  • Volunteer Management
  • Coordinate People and Tasks
  • Admin Assistant
  • Social Media Campaigns
  • Excellent Written and Verbal Communication
  • Detail Orientated
  • Project Administration

Work history


Freelance Marketing & Events


Apr 2013


Sales & Accounts Administrator

X-on Storacall

Jul 2014 - Feb 2015
  • • Capturing sales leads via targeted searches on Twitter • Data entry: migrating data to cloud accounting system PortaBilling • Financial admin: processed January invoices via Sage and Excel, covering staff jury leave


Specialist Events Staff


Jun 2013 - Feb 2015
  • • Setting up/running photo booths nationwide, communicating externally with events teams at outdoor events and commercial venues and alone at private parties, with occasionally challenging customers of all ages • Promoting and selling company products face to face and at networking events • Troubleshooting technical equipment quickly under pressure and with limited resources


Management Consultant

Boho Gelato

Sep 2014 - Nov 2014
  • • Ran the shop and kitchen day to day, managed and trained new staff, served customers, delivered wholesale orders and made gelato and sorbets in the kitchen; attended Brighton foodie events • Previously part time shop staff while at university, 2009 – 12 as part of a core team from its opening


Project Assistant

Create Spark

Jan 2014 - Jul 2014
  • • Assisted on press trips to The Great Escape (UK) and Way Out West (Sweden) indie music festivals • Organised travel arrangements for journalists and staff, attended to all press logistics • Employed creative PR ideas for artists and ran onsite promotional activities


Director’s Intern & Project Assistant

Nordic Music Export

Mar 2013 - Dec 2013
  • • Proofread second language project proposals and press releases • Collated and managed team guest lists; sent marketing mailouts via MailChimp • Recruited and led a team of volunteers onsite to assist the venue production staff as required • Successfully coordinated and produced an independent record label market popup with food stalls • Employed an additional month after end of contract to put together a festival report for patrons, sponsors and official export offices afterwards


Customer Service Agent

Firebox.com Ltd

Sep 2012 - Jan 2013
  • • Resolved customer product and order queries in the busy festive period via phone and email • Wrote reply templates for other customer service temps and members of the team • Liaised internally with departments across the company, handed out post to get to know everyone • Asked to stay on for an additional three weeks to process returns following Christmas



English Literature

University of Sussex

Sep 2008 - Jun 2012
  • BA hons, 2:1


English, Psychology, History

Woodbridge School

Aug 2005 - May 2007
  • 3 As at A Level: AAB