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Helen Turner

Retail Operations Coordinator

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsSalesperson - Writer - Administrator

Projects

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About me

I am an art history MA graduate currently working for TASCHEN UK as the Retail Operations Coordinator. My role involves sales, administration, customer assistance, and client management. I have also attended a number of public events and collaborations as a brand ambassador. In June 2011, I started my own art history and exhibitions blog - ArtMastered - in order to expand my knowledge of artworks and artistic groups, and to create my own online network of fellow art historians. Since then, this network has expanded to 40,000 international followers from all walks of life. ArtMastered now features reviews of the latest exhibitions in London; articles relating to current art news and my personal interests; and general images and text that encourage the universal enjoyment of art and its histories.

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Skills

  • Visual Arts
  • Writing
  • Blogging
  • Art History
  • Retail Sales
  • Organisation
  • Client Management
  • Art Sales
  • Administration
  • Prospecting

Work history

Currently

Retail Operations Coordinator

Taschen

Sep 2017
  • London, United Kingdom
  • Full Time
  • Managing an in-store experience that exceeds expectations for all visitors. Creating and developing relationships with top-tier clients, whilst sourcing new business and high potential customers. Daily staff planning and diary maintenance. Supervising and motivating store staff to exceed sales targets. Training new members of the team and assisting in the hiring process. Organising and co-hosting in-store events, such as book signings, launches and talks. Preparing statistics, reports and evaluations. Supporting the Brand & Retail Manager with everyday tasks, and assuming full responsibility during their absence.

Currently

Sales Associate

Taschen

Sep 2014
  • London, United Kingdom
  • Full Time
  • Selling TASCHEN books, high value Collector’s Editions and photographic prints at both the London Store and Mayfair Gallery. Everyday tasks: POS, stocktaking, arranging orders, sending invoices, merchandising, finance assistance, delivery work, customer service and curating the gallery space. Regularly corresponding with my personal database of clients in store, over the phone, by email, and by postal mail. Keeping up-to-date with the artists and subjects represented by TASCHEN, and informing clients of new developments. Representing TASCHEN at events, including London Fashion Weekend and Photo London, as an ambassador of the brand. Assisting with the organisation and guest list management of store events and signings. Maintaining the organisation of the store and gallery in the absence of management.

Currently

Founder, Editor and Lead Contributor

ArtMastered

May 2011
  • London, United Kingdom
  • Freelance
  • Providing art education and exhibition reviews to a network of 40,000 international followers, including students, galleries, art institutions and fellow bloggers. Attending press views and blogger events across London and the southeast. Liaising with major museums and galleries to source exhibition materials, press images and copyright details. Running accompanying social media accounts to provide extra content and highlight key posts.

Education

2014

MA Art History

University of Sussex

Aug 2013 - Aug 2014
  • Falmer, Brighton, United Kingdom
  • Distinction

2013

BA Art History

University of Sussex

Aug 2010 - May 2013
  • Falmer, Brighton, United Kingdom
  • First-class honours

2010

BTEC Diploma Art Design

UCA Epsom

Aug 2009 - May 2010
  • Epsom, United Kingdom
  • Pass