Helen Turner

Helen Turner

Retail Operations CoordinatorLondon, United Kingdom
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Helen Turner

Helen Turner

Retail Operations CoordinatorLondon, United Kingdom
About me
I am an art history MA graduate currently working for TASCHEN UK as the Retail Operations Coordinator. My role involves sales, administration, customer assistance, and client management. I have also attended a number of public events and collaborations as a brand ambassador. In June 2011, I started my own art history and exhibitions blog - ArtMastered - in order to expand my knowledge of artworks and artistic groups, and to create my own online network of fellow art historians. Since then, this network has expanded to 40,000 international followers from all walks of life. ArtMastered now features reviews of the latest exhibitions in London; articles relating to current art news and my personal interests; and general images and text that encourage the universal enjoyment of art and its histories.
Projects
  • 'The Danish Girl' review
    'The Danish Girl' reviewReview of the film 'The Danish Girl'. Written after attending the film's press view in November 2015.
  • Exhibition review for 'Painting the Garden: Monet to Matisse' at the Royal Academy
    Exhibition review for 'Painting the Garden: Monet to Matisse' at the Royal AcademyMy first exhibition review of 2016. Completed after attending a blogger event at the Royal Academy.
Work history
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    Retail Operations CoordinatorTaschen
    London, United KingdomFull Time
    Managing an in-store experience that exceeds expectations for all visitors. Creating and developing relationships with top-tier clients, whilst sourcing new business and high potential customers. Daily staff planning and diary maintenance. Supervising and motivating store staff to exceed sales targets. Training new members of the team and assisting in the hiring process. Organising and co-hosting in-store events, such as book signings, launches and talks. Preparing statistics, reports and evaluations. Supporting the Brand & Retail Manager with everyday tasks, and assuming full responsibility during their absence.
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    Sales AssociateTaschen
    London, United KingdomFull Time
    Selling TASCHEN books, high value Collector’s Editions and photographic prints at both the London Store and Mayfair Gallery. Everyday tasks: POS, stocktaking, arranging orders, sending invoices, merchandising, finance assistance, delivery work, customer service and curating the gallery space. Regularly corresponding with my personal database of clients in store, over the phone, by email, and by postal mail. Keeping up-to-date with the artists and subjects represented by TASCHEN, and informing clients of new developments. Representing TASCHEN at events, including London Fashion Weekend and Photo London, as an ambassador of the brand. Assisting with the organisation and guest list management of store events and signings. Maintaining the organisation of the store and gallery in the absence of management.
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Skills
  • Visual Arts
  • Writing
  • Blogging
  • Art History
  • Retail Sales
  • Organisation
  • Client Management
  • Art Sales
  • Administration
  • Prospecting
Education
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    MA Art HistoryUniversity of Sussex
     - Falmer, Brighton, United Kingdom
    Distinction
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    BA Art HistoryUniversity of Sussex
     - Falmer, Brighton, United Kingdom
    First-class honours
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