Helena Baglin
Available

Helena Baglin

Office Administrator & Junior Social Media ManagerLondon, United Kingdom
+ Info

0

Connections
Helena Baglin
Available

Helena Baglin

Office Administrator & Junior Social Media ManagerLondon, United Kingdom
About me
I’m a 19-year-old Administrator and Junior Social Media Manager from London. I’m currently on a gap year before I go off to the University of Nottingham in September 2019 to study English Literature and Creative Writing. I’ve worked at my current company, in my current role, since March 2017 on both a casual and full time basis. Currently, I work full time here and recently began managing the company’s social media pages (namely Facebook, Twitter and Instagram). Perhaps obviously, writing is one of my greatest passions and interests. While I sometimes have romantic dreams of living as a penniless bohemian writer in Paris, I try to bring my creativity, imagination and language skills to other exciting jobs- whether that’s retail or social media marketing. Alongside writing, I love to read, create art, visits galleries and museums, travel, try new and interesting cocktails, listen to and critique music, and listen to podcasts on all subjects.
Work history
    A
    A
    Office Administrator & Social Media AssistantAwesome Experiences
    West Molesey, United KingdomFull Time
    In my role as Office Administrator for this travel company I have a variety of responsibilities, including filing invoices in an accounting system (Xero), designing and producing product in a content management system (eVolVe) and managing product in a tailored inventory management system. Initially, I used Microsoft Excel to create and maintain an expanding database of contacts, and Google facilities to aid the organisation of the company via tools such as a shared Google Drive and shared calendar. I have been using an engine created in Excel to price our product. Frequently checking the prices of our product, and potential errors, has given me a keen analytical eye for detail. I also helped with the preparation of the company’s website prior to launch, by selecting and editing photos, and providing written content. I frequently make contact with both customers and suppliers, and therefore have strong communication skills and a professional telephone manner, and I am experienced with following up on both customer and supplier enquiries. I recently began to assist with managing the company’s social media, editing photos and producing copy for Instagram, Facebook and Twitter posts. My work here has also provided me with key experience of Microsoft Excel, business management systems, Google Drive, and some copywriting, especially in regards to social media. The small size of the company has both given me insight into the operation of a business, as I am also often involved in business discussions, and made me a strong team player; we work together in a small intimate space and are constantly liaising and corresponding with and supporting each other.
    H
    H
    Brand RepresentativeHollister Co.
     - Kingston upon Thames, United KingdomFull Time
    Working at Hollister gave me excellent experience in retail role, valuable customer service skills, and an opportunity to work within a team. As a Brand Representative, my duties included working on tills, managing the fitting rooms, putting out clothes on the shop floor, maintaining the shop floor and handling customer queries and services like Click and Collect.
Skills
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Office
  • Content Management
  • Social Media Marketing
  • Social Media Management
  • Photo Editing
  • Invoicing
  • Liasing
  • Copywriting Skills
  • Creative Writing
  • Content Editing
  • Editing Copy
  • Creative Editing
  • Book Editing
  • Organisation
  • Communication Skills
  • Time Management
  • Art
  • Art Appreciation
  • Art Creation
  • Music Journalism
  • Pricing
  • Teamworking
Education
    H
    H
    A LevelsHalliford school
     - Shepperton, United Kingdom
    I studied English Literature, History and Politics.
    L
    L
    GCSELady Eleanor Holles School
     - Hampton, United Kingdom