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• Account management - I manage the relationship between Palgrave and the authors • I Project manage all stages of the publishing process for the books in my subject area: o Liaise with authors to refine manuscripts o Work alongside Editors to approve manuscripts for production o Brief the cover, text and website design o Proofread manuscripts o Write copy for the back cover of each book o Build the companion websites for each book and write content o Write each book’s initial ‘go-to-market’ strategy o Source endorsements from key academics for each book • Business development: seek new projects and identify potential leads • Manage stock levels of 200-400 books and order reprints • Code invoices, organise author advances and approve contracts • Project manage all Palgrave Custom Publications • Ensure permissions are in place for every publication • Film and edit interviews with key figures to be featured on our website • Prepare material for the bi-annual sales conferences
Duties & Skills • Answered the 999 emergency calls and dispatched services where required • Provided comfort and support to emotional people in highly stressful situations • Quickly analysed each situation to assess whether (and if so, which) emergency help was needed • Had to retain a significant amount of medical knowledge and apply this to each individual call • Had to multitask under extreme pressure and remain calm in a crisis • Trained in AMPDS, Pathways, iCad, iDispatcher • Fully First Aid trained Key Achievements • Qualified mentor to train new call takers • Had a consistently excellent record of call audits • One of the first call takers in the whole of Hampshire to be trained in the brand new triage system
Duties • Audited the financial Annual Returns of parishes and villages throughout England and Wales • Independently liaised with treasurers to correct inaccuracies on the Returns • Reviewed projects over £50,000 Key Achievements • I won a prize for the neatest handwriting
English Literature BA (Hons) 2:1