Hung Lun Chao

customer service assistant

  • LocationLondon, United Kingdom



  • Events
  • Marketing PR
  • Environment
  • Excel
  • Final Cut Pro
  • Office
  • Photoshop
  • Word
  • Prototype
  • Matlab
  • Autocad 2-D
  • Clip Path

Work history


Customer Service Assistant

Thai Terrace Restaurant

Jul 2013
  • • Worked under pressure in a very fast-paced environment whilst remaining professional and offering outstanding customer service • Adapted to a new roles quickly providing cover for absent staff with minimal training • Regularly worked additional shifts at short notice to meet the needs of my employer


Chinese Mandarin Tutor

Ying Wah Chinese School, Guildford

Sep 2013 - Mar 2014
  • • Developed and implemented individualized Chinese plans for assigned students to meet individual needs, interests, and abilities. • Designed and delivered thematic Chinese curriculum to student • Taught students in Chinese writing and reading skills



Process Modeling and Simulation Optimization Decision Making Knowledge Based Systems Artificial I

University of Surrey

Aug 2013 - Aug 2014
  • Quantitative and qualitative analysis of complex, varied information such as software MATLAB, Gams, Aspen, Protégé