About me
Experienced Account Manager with a demonstrated history of working in the computer software industry. Skilled in Team Motivation, Sales, Management, Leadership, and Customer Service. Strong sales professional with a Bachelor of Science - BS focused in Business Management from University of Surrey.
Looking for new opportunities.
Work history
2
2
Account Manager2Simple Software
- London, United KingdomFull Time
Liaised with other internal departments to ensure customer satisfaction is maintained by dealing with issues over the phone or via email. Presented software to potential clients. Managed to surpass revenue retention targets of 85%. Updated all sales activities and opportunities using CRM system and made sure clients were invoiced on time. Achieving KPI targets set helped the company generate high levels of profit.
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Customer Service ManagerLadbrokes Coral
- London, United KingdomFull Time
Managed shop finances and trained colleagues. Scheduled staff rota and minimised queuing by managing and operating bet placement technologies with speed and accuracy. Operated effective cash control procedures by training all colleagues on cash control responsibilities.
Skills
- Customer Service
- Client Retention
- Time Management
- Building Relationships
Education
U
U
BSc Business ManagementUniversity of Surrey
- Guildford, United Kingdom