About me
I’m a Change Marketer & Communication Specialist with 10-years’ experience. A generalist that draws from the diverse knowledge collected over the years to see the bigger picture, recognise patterns, connect the dots and navigate the uncertainty to find the best solution for each project. I don’t believe in one-size-fits all solutions. Understanding the environment, need and measurements drive me to ensure the successful implementation of every project I am involved with.
Work history
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OPERATIONS, PROJECTS & CLIENT SERVICE DIRECTORThe Actuate Group
- Johannesburg, South AfricaFull Time
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OPERATIONS, PROJECTS & CLIENT SERVICE DIRECTORThe Actuate Group
- Johannesburg, South AfricaFull Time
Project & Client Service Director:
• Manage client service team, oversee process and clients
• Manage, oversee & improve client service standards
• Financial management: Forecasts, invoicing, schedules, debtors management
• Allocation of projects (team vs capacity vs strengths vs clients’ needs)
• Strategic Implementation: Develop & oversee strategic implementation plan for each project. Review all creative elements to ensure alignment with the overarching project strategy
• Project Management: Manage, oversee and improve project management process
• Internal marketing & PR campaigns project management
Operations Director:
• HR & Finance assistance/management: Software management, debtors, invoicing, recons, leave, recognition (props) & induction process
• Office Management: Manager cleaner/chef & related issues & requirements, building-related issues
• Procurement & Supplier Management
• Process: Production & Traffic process, project templates & tools review, update and implementation
• Profitability Management: Recons, cost of sales, sales & expenses
• Production Management: Idea generation, quote sourcing, budget management, quality control
• Traffic Management: Daily & weekly planning, resource management, weekly planning with Creative Director & management of traffic manager
• IT management: Google administration, set up & problem-solving
+ Show more
Skills
- Market Strategy
- Marketing Communications
- Event Management
- Project Management
- Business Strategy
- Process Improvement
- Employee Training
- Leadership
- Communication Skills
- Crisis Management
Education
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B.com MarketingNorth-West University (SA)
- South Africa