Ioana Ardelean

Ioana Ardelean

Project ManagerLondon, United Kingdom
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Ioana Ardelean

Ioana Ardelean

Project ManagerLondon, United Kingdom
About me
PMO qualified Project Coordinator with cross industry experience in local and international projects seeking an exciting opportunity to further develop my organisational and business skills.
Work history
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    Project Co-ordinatorAlfaPeople Ltd
    London, United KingdomFull Time
    Driving the implementation and support projects in the UK subsidiary of this leading global Microsoft Business Applications partner, I am responsible for resource management, account reconciliation and invoicing, service delivery management, client engagement, human resources support, event management, and general servicing of daily project demands. Among my achievements, I have: ● Overhauled internal processes by implementing PMO standards and improving overall efficiency within delivery teams ● Ensured repeat business by tracking and strategising around contract renewals ● Improved revenue reports, budgeting and capability and milestone/delivery planning through the design of business model-appropriate analysis and forecasting ● Driven integration between UK and subsidiaries in EMEA and LATAM through resource exchange and increased consistency in intra-company communication ● Demonstrated a unique ability to adapt and work under pressure when integrating urgent accounting and resource management tasks into my role.
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    Client Services CoordinatorMKM Elevators
    London, United KingdomFull Time
    In this construction sector role, I coordinated the implementation and servicing of Swiss-made Schindler elevators in the London City area. Among my achievements during a period of rapid growth for the company: ● I assisted in the planning and implementing of a bespoke Service Department, in close collaboration with company directors ● Ensured the integrity of the relationship with key clients including CBRE Group, as well as with suppliers and engineers ● Led the digitalisation of project planning and servicing covering work programmes, project costings, service report documents for various clients ● Efficiently managed contracts and prepared tender proposals while actively monitoring KPIs and SLAs ● Supported marketing activities.
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Skills
  • Proactive
  • Analytical
  • Creative
  • Eager Learner
  • Financial Administration
  • Customer Management
  • Accounts Administration
  • Contract Administration
  • Project Co-ordination
  • Project Management
Education
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    Master: Mass Communications, Public RelationsWest University, Timisoara, Romania
     - Timișoara, Romania
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    BA International Relations and European StudiesWest University, Timisoara, Romania
     - Timișoara, Romania