Isa Kolehmainen

User Researcher

Level
Mid Level
Location
London, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Projects

About me

My interests lie in technology and social behaviour; finding new ways to approach the current status quo and see potential implications of change. During my MA studies I expanded my understanding for the need of critical thinking, analysis and communication. Previously, I have worked as a designer but also gained experience from various administrative roles, which have given me an excellent comprehension to the day-to-day running of a studio. I have also years of experience within customer service; being in direct contact with customers as well as via phone, email and chat. Working in an environment with like-minded and ambitious creative individuals would be ideal as I can contribute greatly to an innovative team.

Skills

  • Events
  • Print Design
  • Design
  • Environment
  • Illustrator
  • Indesign
  • Office
  • Photoshop
  • Powerpoint
  • Word
  • Photography
  • Presentations

Work history

Currently

Freelance Researcher

Plot

Apr 2015
  • Technology and design related research as a Freelancer

2015

Project Assistant

Uscreates

Nov 2014 - Feb 2015
  • I worked alongside the team on projects for private and public sector, such as NHS, helping with research planning & delivery, and assisting at events and workshops.

2012

Creative Assistant

AMH Ashley Marc Hovelle

Jan 2012 - Apr 2012
  • Working as a creative assistant I developed graphics and layouts; researched and created branding and assisted with finalising of the newest collection.

2014

Customer Relations Consultant

Sitel

Sep 2011 - Jun 2014
  • Part-time position which I undertook during my MA studies. My key responsibilities at Sitel were to identify and assist on resolving issues arising from direct customer contact.

2011

Designer

Innojok

Jan 2011 - Jul 2011
  • I worked for the company from sketching and prototyping to manufacturing of my own lighting series ‘Modulo’ for Innolux Design Collection.

2010

Assistant

Spotlight Press Ltd

Jul 2010 - Sep 2010
  • My role as an assistant included maintenance of London Design Guide website; content editing & proofing of images before publishing. I also worked as part of an exhibition team at the London Design Festival 2010.

Education

2014

Design Environment

Goldsmiths, University of London

Aug 2012 - Aug 2014
  • Design thinking, theory and practice

2011

Product Design

Lahti University of Applied Sciences Institute of Design

Aug 2007 - Apr 2011
  • Bachelor's Degree