Industrial Designer turned Service Designer with an interest in Play Theory.
Right now, I’m not entirely sure what I want to design. What I do know is I have soft spot for both the tangible and intangible.
I know that I want to improve people’s experience so it’s the best it can be, so if you have a role that is hands-on + practical that dabbles in both products and services [it doesn’t have to be a 50:50 split], know that I’m interested and would appreciate if you reached out!
Work history
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Service DesignerHolofy
- London, United KingdomFull Time
+ learning Service Design basics: tools and methodologies
+ mapped existing end-to-end service + observed + interviewed frontline users to improve their experience
+ understood how the business and service operated
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Industrial Design InternITO Design
- Nuremberg, GermanyInternship
+ improved hand sketching
+ CAD modelling skills
+ worked on presentation and visual skills
+ Show more
Skills
- Adobe Creative Suite
- Industrial Design
- Product Design
- UX Design
- Cad Solidworks
- Workshop Facilitation
- Prototyping
- Research
Education
MastersRavensbourne University London
- London, United Kingdom
+ Dissertation topic: How might Play Theory augment the Service Design Toolkit when co-designing new Waiting Area Experiences?
+ posed solutions to wicked problems
+ improved mapping & storyboarding
+ introduced to design thinking & systems thinking
+ collaborated in interdisciplinary teams
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L
BALoughborough University
- Loughborough, United Kingdom
Industrial Design & Technology Student at Loughborough University, UK
Awards
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Strategic foresight for positive changeService Design College
Awarded to finalists of the 2022 Student Service Design Challenge. The badge holder has mastered the skills necessary to successfully complete a 5 month design process, from design research to prototyping. As part of a multidisciplinary team the badge holder learned new design methodologies and applied these during the design phases.