Isabel Wu
Available

Isabel Wu

Industrial + Service DesignerLondon, United Kingdom
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Pip Jamieson
Isabel Wu
Available

Isabel Wu

Industrial + Service DesignerLondon, United Kingdom
About me
Industrial Designer turned Service Designer with an interest in Play Theory. Right now, I’m not entirely sure what I want to design. What I do know is I have soft spot for both the tangible and intangible. I know that I want to improve people’s experience so it’s the best it can be, so if you have a role that is hands-on + practical that dabbles in both products and services [it doesn’t have to be a 50:50 split], know that I’m interested and would appreciate if you reached out!
Work history
    H
    H
    Service DesignerHolofy
     - London, United KingdomFull Time
    + learning Service Design basics: tools and methodologies + mapped existing end-to-end service + observed + interviewed frontline users to improve their experience + understood how the business and service operated
    I
    I
    Industrial Design InternITO Design
     - Nuremberg, GermanyInternship
    + improved hand sketching + CAD modelling skills + worked on presentation and visual skills
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Skills
  • Adobe Creative Suite
  • Industrial Design
  • Product Design
  • UX Design
  • Cad Solidworks
  • Workshop Facilitation
  • Prototyping
  • Research
Education
    Ravensbourne University London logo
    Ravensbourne University London logo
    MastersRavensbourne University London
     - London, United Kingdom
    + Dissertation topic: How might Play Theory augment the Service Design Toolkit when co-designing new Waiting Area Experiences? + posed solutions to wicked problems + improved mapping & storyboarding + introduced to design thinking & systems thinking + collaborated in interdisciplinary teams
    L
    L
    BALoughborough University
     - Loughborough, United Kingdom
    Industrial Design & Technology Student at Loughborough University, UK
Awards
    S
    S
    Strategic foresight for positive changeService Design College
    Awarded to finalists of the 2022 Student Service Design Challenge. The badge holder has mastered the skills necessary to successfully complete a 5 month design process, from design research to prototyping. As part of a multidisciplinary team the badge holder learned new design methodologies and applied these during the design phases.