About me
MA in Advertising, Branding and Communications graduate aspiring to become a Brand Strategist. I am a versatile and driven professional with a comprehensive background in customer service, marketing, and public relations, spanning various roles. I have worked with well-known brands such as Sephora, Hasbro and Brown-Forman and have been part of the communication team of big Brazilian artists.
Work history
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Sales AssistantCompass Group Ltd
London, United KingdomFull Time
Compass is a catering company that provides service to the LTA at the NTC to employees, players and guests;
Responsible for greeting and serving customers, providing the best customer service in a fast-paced environment. Ensuring the needs of all types of customers;
Additionally, providing hospitality service for meetings and small events.
Developing teamwork and communication skills, working under pressure and handling different kinds of customers.
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Consumer Strategy internLawn Tennis Association (LTA)
- London, United KingdomInternship
At the LTA, I worked alongside the Consumer Strategy team. Within the CS team, I shifted between Customer Engagement, Digital, Brand Marketing and Brand Communications teams. I was assigned to those teams' managers, who gave me the support needed to complete my briefs;
I developed a strategy for a new newsletter, helped with content filming and reported the impact of an event campaign;
I got the chance to apply my knowledge and learn new skills such as CMS (website content management tool), as well as how to navigate through Google Analytics.
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Skills
- Social Media
- Branding
- Event Management