Work history
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Project ManagerPPL
- London, United KingdomFreelance
- Delivered a £450k project on time and budget, working with a 3rd party consultancy. Teams based in the UK and USA delivered efficiencies such as reducing manual effort by 66%.
- Facilitated the transition of project delivery to BAU, defining and educating business processes.
- Solution delivered in Salesforce Lightning and API’s to sustain use of existing business technologies.
- Fulfilled a project manager and scrum master role as required, planning resources and budgets along side scrum facilitation.
- Managed cross functional team off shore and in house.
- Applied appropriate levels of communication to stakeholders up to c level.
Project ManagerHostelworld Group
- London, United KingdomFull Time
- Employed Kanban frameork to delivered UX orientated designs of the new website across desktop, tablet and mobile.
- Executed android and iOS apps releases for Hostelbookers relaunch for consistent product and customer experience.
- Created team structure and refined processes to deliver quality designs for defined acceptance criteria.
- Overall project reported an increase in payment protection revenue by 75%.
- Used Scrum to lead a cross functional sprint team to deploy a new feature onto the live website. This drew in more European customers and increased conversion by 3.75%.
- First prize at an internal hackathon event. Presented a web-based interactive map containing the POI’s to the users’ geographical location.
- Conducted market research on backend systems used by properties to update accommodation availability to transform current in-house applications.
- Established notable rapport with stakeholders throughout the project life cycle with frequent status updates and continued communications, sustaining project momentum and engagement.
- Worked with technical engineers to understand system capabilities and constraints.
Key responsibilities:
- Scrum master for multiple projects, backlog grooming, communicated progress to stakeholders.
- Ensured design and sprint teams had minimal obstacles blocking them from performing their tasks.
- Conducted competitor analysis to explore feature enhancements to gain a stronger market presence.
- Managed solutions across various technologies including HTML, CSS, PHP, JS, .NET, API
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Skills
- Agile/scrum Methodology
- Managing Teams
- Project Management
- Digital Web
- Stakeholder Management
- Team Collaboration
- Lean UX
Education
Bsc Upper Second HonoursUniversity of Westminster
- London, United Kingdom
Information Technology and Business Management
modules included:
- Project Management
- Requirements Analysis
- Business Decision Making
- Knowledge Management
- Interpersonal Skills