Jack Chandler

Senior Customer Support

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  • LocationLondon, United Kingdom

Skills

 

  • Account Management
  • Client Services
  • Problem Solving
  • Project Management
  • Relationship Management
  • Excel
  • Office
  • Powerpoint
  • Word

Work history

Currently

Senior Customer Support Agent

DXI

Nov 2013
  • Customer & Tech Support Investigation and testing of inquiries/issues Responsible for passing on and creating reports and information, such as product documentation and internal FAQs Testing of updates and fixes on the system across multiple platforms and scenarios Usage of management software such as JIRA, Confluence, Zendesk, Ontime, etc.

2013

Junior Project Manager Assistant

Cheil Worldwide

Apr 2013 - Nov 2013
  • Hotline Operator within the Samsung Maintenance Operations team Junior Project Manager within the Retail Display team General assistance to the extended team and operations - including creating reports, presentations, contacting clients and suppliers, generating Purchase Orders, site visits, etc

2013

Hospitality Staff

Everyman Cinema

Feb 2013 - Apr 2013
  • Hospitality staff duties, e.g. Money taking, food and drink handling

2012

Internship

adam&eveDDB

Nov 2012 - Dec 2012
  • General projects and assistance for 2 weeks. Transferred to Planning dept. thereafter Worked on many accounts, such as; Halifax, O2, ebay, Bulleit Bourbon, VW, Lidl, etc, providing presentations and insight into current market trends

Education

2012

Communication Studies

University of East London

Aug 2009 - Apr 2012
  • Communication & Media