Customer & Tech Support Investigation and testing of inquiries/issues Responsible for passing on and creating reports and information, such as product documentation and internal FAQs Testing of updates and fixes on the system across multiple platforms and scenarios Usage of management software such as JIRA, Confluence, Zendesk, Ontime, etc.
Hotline Operator within the Samsung Maintenance Operations team Junior Project Manager within the Retail Display team General assistance to the extended team and operations - including creating reports, presentations, contacting clients and suppliers, generating Purchase Orders, site visits, etc
Hospitality staff duties, e.g. Money taking, food and drink handling
General projects and assistance for 2 weeks. Transferred to Planning dept. thereafter Worked on many accounts, such as; Halifax, O2, ebay, Bulleit Bourbon, VW, Lidl, etc, providing presentations and insight into current market trends
Communication & Media