About me
Originally from Auckland, NZ and trained in Graphic Design, I’m outgoing, organised and enjoy a challenge. I'm keen to work in collaborative teams and am a bit of generalist who loves learning!
Work history
Agile Delivery ManagerDepop
London, United KingdomFull Time
Community Experience ExecutiveDepop
London, United KingdomFull Time
• Answering user queries (in the form of reports and social platform messages)
• Becoming a SME on the user journey within Depop app
• Being able to ask questions and work with users to resolve their issues
• Understanding technical updates to the app
• Investigating reports thoroughly and responding appropriately, educating when suitable to enhance the user experience
• Training and on-boarding new staff virtually
• Training temps and managing them when needed
• Supporting Product with data from Community Experience to improve and fix issues
• Suggesting changes and working with other departments to kick start and support projects
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Skills
- Product Development
- Graphic Design
- Photography
- Ecommerce Development
- Ecommerce Photography
- Design Development
Education
A
A
Bachelor of DesignAUT University
- Auckland, New Zealand
Majoring in Graphic Design with a minor in Photography, my time at AUT enabled me to explore the technical and conceptual aspects of Graphic Design