Work history
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Corporate Account ManagerHargreaves Lansdown
Bristol, United KingdomFull Time
- Responsible for the administration of both new and existing Corporate Pension
and Flexible Benefits schemes, processing new business and maintaining an
existing portfolio
- Providing Helpdesk and Administrative support to admin contacts,
communicating with clients, companies and colleagues via telephone, email and
in writing
- Producing MI reports for consultants on request
- Providing Sales Support to consultants with the set up of new schemes
- Strong knowledge of systems and programs, including Broker Focus, Atlas and
Microsoft Excel
Customer Service Adviser OVO Energy
- Bristol, United KingdomFull Time
- Answering customer queries on a Helpdesk through telephone, email and web
chat
- Utilising industry, product and system knowledge to solve account issues in a
timely, appropriate manner
- Signing customers up to new energy deals, along with arranging the installation
of smart meters
Education
Geography BScManchester Metropolitan University
- Manchester, United Kingdom
Graduated with First Class Honours