I'm an experienced B2C/B UX writer, journalist, digital and social content editor and producer and social media community manager with a long, demonstrated history of working in media and institutional business and retail financial services.
I have a long record of experience with all digital touch points in both agency and in-house capacities. I'm an expert at writing, editing and producing web content, understanding analytics and insights and developing reporting, the production and sending of eDMs, social, image and video creation and editing and multidisciplinary delivery.
Project management, governance process development, internal and external communications, English grammar, technical writing, deadline management and basic architecting are also strong areas of expertise.
I'm skilled at developing engaging UX content for businesses. I currently put my skills in creative and technical UX copywriting, CMS use (AEM, Umbraco, Sitefinity, Shopify, Wordpress), SEO, HTML, the Adobe, Atlassian Confluence, JIRA, Microsoft and Google suite of tools, working Agile and stakeholder management to good use for cross channel customer-facing content production.
Work history
Senior content strategistRAPP
London, United KingdomFull Time
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Content managerHSBC Bank
London, United KingdomFull Time
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Skills
- Copywriting
- Writing
- Digital Content
- Digital Copywriting
- Adobe
- Indesign
- Adobe Photoshop
- Wordpress
- Umbraco
- Jira