I.T Services Director with 22 years professional experience across multiple sectors, FTSE100 /NASDAQ & Healthcare Life Science services. Business enabler, end user focused. Acting as the key conduit to support the company in taking advantage of, and understanding how to, extract value from technological investments, whilst ensuring both business and client data are secure and protected. My current and previous senior IT roles have been diverse, with in depth knowledge, leadership and management of the many sub elements of IT. These range from Consultancy, Project Management Office, Service Strategy and Delivery, Service Management, Architecture, Service Operations, Cyber Security (GDPR), Management of Risk, through to Financial Management. My current role as an I.T. Director within Discovery Channel is both broad and varied, spread across Europe, Middle East and Africa. With 27 direct and in-direct staff, and financial operations responsibility of over $50 million. Key elements… Leadership & management of a large I.T team specialising in software DevOps Architecture. Specifically focused around Robotic Process Automation (AI) initiatives. Delivery: multiple projects delivered using agile principles or waterfall methodology. Executive sponsor: datacentre transformation, cloud migration, software development and business enablement using Robotic Process Automation (Ai) Strategic Agenda: through team of managers ensure that IT is meeting client expectations, measurable R.O.I whilst driving necessary innovation. Outsourcing: Outsourced Datacentre Management, Software Development & Maintenance, IT Service and Operations to partner organisations whilst retaining agile focussed internal teams. Net savings from this exercise are recognised by Discovery as being >15% per annum across regions. Communications: strong focus on communications to employees and partner teams via internal and external events, “townhalls” and “publications”. For a more detailed view of my experience and suitability for your role please review my LinkedIn profile and enclosed C.V.
I.T DirectorDiscovery Networks International
London, United KingdomFull Time
Responsibility: I.T systems lifecycle across Discovery Channel businesses and its partner organisations across EMEA & APAC. • Global team: 27 members, across EMEA & interim APAC delivering to 1700 staff across regions • Exec sponsor: Datacentre transformation, Cloud migration, Robotic Process Automation (Ai) • Reporting: Direct report into interim CTO & Global Technology Operations VP • IT Management: Responsible for Architecture and Design, Development Operations, IT Agile Project Delivery & IT Operational Supporting Services. • Strategic Agenda: Through team of managers ensure that IT is meeting client expectations, measurable R.O.I whilst drives necessary innovation. • Outsourcing: Outsourced Datacentre Management, Software Development & Maintenance, IT Service and Operations to partner organisations whilst retaining agile focussed internal teams. Net savings from this exercise are recognised by Discovery as being >15% per annum across regions. • Vendor management: Responsible for IT commercial negotiation, forming & maintaining relationships with suppliers and partners. • Cost control: success in reducing IT OPEX by further 10% per annum CAPEX 12% 2018-2019 • Communications: strong focus on communications to employees and partner teams.
Snr Cloud Services ManagerDeloitte Consulting
- London, United KingdomFull Time
Infrastructure & Service Operations Senior Management Client focused, liaising with the business throughout the request-delivery- support life-cycle on multiple portfolios. Building and developing long term client engagements. Customer bids, negotiating terms & conditions balanced against risk & financial constraint for all parties. Bridging the gap between Deloitte Security, Risk Management, Architectural Design & customer engagement needs. Ensuring all engagement requirements meet both contractual security obligations and Deloitte’s best practice. Financial Management responsibility for engagements including client billing and cash collection. Internal business relationship management - building & developing a wide network of technical & business links to utilise on each unique customer engagement. Managing & mentoring a department of multi discipline technical consultants & assistant managers, supporting a varied range of Deloitte engagements including, government, financial and retail. Engagement with key stakeholders through small and large scale presentations on I.T. strategies & relevant legislation. Strategist and senior technical adviser to Deloitte department heads & our customer engagements. Providing short to long term business technological strategies and guidance. Responsible for delivering technical services projects & consultancy services via a number of frameworks for private and public sector clients. My role covers client liaison and development as well as undertaking bids for frameworks, framework opportunities & private sector clients. Driving change with organisational financial benefit in emerging technologies, services & methodologies. ITSM Senior Member ensuring business adoption of ITIL best practice utilising core methodology to drive efficiency
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