About me

I am a creative problem solver with experience working in Agile teams, able to comfortably tackle problems with a broad understanding of design across disciplines. I have worked with teams globally, specifically within Europe, building strong relationships to deliver tested products with demonstrable ROI. I approach projects analytically, to be human centric and research driven and have gained the skills to consistently deliver results from project conception to realisation.

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Work history

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UX/UI DesignerSamsung
May 2022 - Jul 2024Chertsey, United KingdomFull Time
At Samsung, I have worked in multiple departments, before specialising - working as part of a consulting team building dashboards for Samsung Electronics UK. At 6 months I transferred to European Customer Support. Here I worked closely with the product owner, a team of developers and quality assurance to deliver digital solutions - improving the customer experience while reducing cost to company caused by customer contact to support channels. During my time as part of this development team I have worked with Samsung European stakeholders to test and build multiple support pages in 15 languages. Specifically the Repair page, Product Help page and Samsung Contact Us page in Italy, Mexico, The Philippines, Australia, Russia and the The Netherlands. I am responsible for the development of a team project style (both visual and practical) that was adopted by the countries we worked with. In addition, I brought user testing to the fore to ensure improved functionality - running workshops and monitored testing of products before release.
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Lead Exhibition DesignerAstro Lighting
Jan 2017 - Sep 2022Harlow, United KingdomFull Time
At Astro, I progressed from Junior to Lead designer. I developed skills in parametric 3D design and Keyshot rendering, while managing the logistics and planning of complex events globally.

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Skills

• UX Concepts
• Wireframing
• Prototyping
• Research
• Project Management
• Exhibition Design
• Spatial Design
• Visual Communication
• Client Pitching
• Presentations

Education

DegreeGeneral Assembly
Sep 2021 - Jan 2022London, United Kingdom
12 week intensive course to practice human centric methods that build meaningful experiences across digital platforms and products.
Master of ArtsRoyal College of Art
Jul 2014 - May 2016London, United Kingdom
Information Experience Design, 1st class Hons

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