James McGowan

Team Member, Odeon Covent Garden (Current, Part-Time)

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Skills

  • Fashion
  • Events
  • Film
  • TV
  • Visual Arts
  • Craft
  • Drawing
  • Painting
  • Printmaking
  • Public Art
  • Fine Art
  • Multi-media Artist
  • Office
  • Powerpoint
  • Word

Work history

Currently

Team Member

Odeon, Covent Garden

Jun 2015
  • I hold a key role working as a team member to sell tickets, replenish stock, serve food and drink and manage the till. I provide customer service to deal with enquires, offer customer support and help resolve customer complaints.

2015

Contact Centre (telephony & Sales

Post-a-rose

Nov 2014 - Apr 2015
  • I worked to provide customer service and sales-focused assistance over the phone. Duties included data entry, processing online orders and assisting with customer enquiries. Using the in-house database and online software I processed daily orders and managed stock levels. I liaised with the florist on a daily basis to ensure correct dispatch of orders and coordinated appropriate delivery methods.

Education

2014

BA Art (fine Art

University of Reading

Sep 2010 - Jun 2014