Work history
Senior Operations AssociateHostmaker
London, United KingdomFull Time
• Successfully building relationships with multiple third-party suppliers and negotiating rates.
• Coordinating the operations of multiple teams, field staff and third-party suppliers, ensuring the successful running of guest stays across a portfolio of 100 short let properties in London
• Analysing and improving efficiencies, developing operational changes leading to 20% increase in the average profitability of short let stays.
• Project management, leading projects which ensure the successful running of high value stays over high seasons and increasing guest experience reviews by up to 25%
• Training new junior associates and an escalation point of contact
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Sales ManagerBADco. Brewery
- London, United KingdomFull Time
• Successful introduced a new beer brand to the London market, winning forty new accounts within six months
• Analysed and forecasted product sales with clients and created joint business plans in order to increase their beer sales by up to double.
• Presented insight led sales proposals and negotiated trading agreements
• Managed the logistics of weekly beer deliveries to London from the brewery based in Yorkshire
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Education
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U
BAUniversity of Southampton
- Southampton, United Kingdom
• BA (Hons): Geography at University of Southampton (2.1) (2011)
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A LevelsFarnborough Sixth Form Collage
- Farnborough, United Kingdom
• A Level: Geography (B), English Language (B) and Psychology (B) at The Sixth Form College Farnborough (2008)