Senior Research Analyst with 13 years of experience, specializing in geopolitics, communications, and client relations. Proficient in leveraging OSINT & mapping tools for in-depth analyses and utilizing MS Office & Adobe Creative Suite to enhance presentation and product delivery. Led teams to produce actionable insights that have directly informed decision-making processes and corporate strategy for multinational companies. Task-oriented critical thinker with a high level of attention to detail, self-awareness, and resilience, ensuring consistent delivery of projects under tight deadlines.
Work history
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Senior Analyst / Protective Services CoordinatorIntelyse LLC
- Dubai, United Arab EmiratesFull Time
• Achieved duty of care for clients, including C-suite and U/HNWI, in high-risk regions globally by providing bespoke security and vulnerability risk assessments, as evidenced by 100% client satisfaction rate and zero security breaches.
• Enhanced operational efficiency by 30% and reduced vendor-related issues through meticulous management of due diligence, vendor maintenance, and client coordination, ensuring up-to-date documentation and SOP adherence.
• Streamlined global security consultant coordination and improved task pricing accuracy by steering Pipedrive (CRM) and SharePoint administration, leading to a 15% increase in quotation delivery speed.
• Strengthened compliance with ISO standards and elevated client trust by demonstrating superior client-facing administrative skills and process regulation, resulting in a 98% client retention rate and positive compliance audit outcomes.
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Senior Analyst / Information ManagerIntelyse LLC
- Dubai, United Arab EmiratesFull Time
• Utilized BLUF format to deliver clear and concise analytical pieces on security incidents, reducing report reading time by 40% while maintaining accuracy and comprehensiveness.
• Produced security incident reports and concise analytical pieces for significant political, economic, and security developments in focus countries, using predictive and prescriptive analysis.
• Addressed clients' key monitoring points that may have immediate or long-term implications for on-the-ground operations through quarterly meetings/calls.
• Oversaw product delivery (MailChimp) and quality assurance of security incidents logged by the 24/7 Global Research team.
• Mentored and trained Junior Researchers, resulting in a 30% improvement in their analytical writing skills and an overall increase in productivity across the team.
• Collaborated with the Commercial team to create service presentations that effectively communicated value proposition, leading to a 60% increase in successful trial service management.
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Skills
- CRM
- News
- Newsletter Design
- Newswriting
- Risk Assessment
- Business Intelligence
- Analysing Data
- Data Collection
- Copyediting
- Proofreading