Work history
Membership engagement officer
London, United KingdomFull Time
• The main conduit between the Museums Association and its membership representatives including collating and disseminating information
• Develop and administer the Museum Association’s membership function by providing regular reports around membership data for events and marketing promotions
• Responsible for ensuring the original vision and strategy is always remembered and adhered to and that funding was achieved and spent accordingly
• Manage the part-time membership administer and communicate their concerns and workload to the senior management team
• Create membership campaigns to grow the membership body which has resulted in a 33% in our membership figures since 2013
• Serve as the membership ambassador at all members’ meetings while effectively and enthusiastically promote membership to non-members at conferences and exhibitions
• Working with the events team to develop members’ meetings and facilitating at all events
• Facilitation of membership engagement online by solely connecting with over 45,000 twitter followers, 7,000 linked followers and exclusively launching Instagram to our supporters and members
Membership Coordinator
- London, United KingdomFull Time
• Developed the membership brand by re-developing all membership, fellowship and fundraising collateral
• Increased retention and uptake of membership by developing and implementing a new membership strategy
• Extensive use of the CRM Database, CMS/website social media platforms in order to update information daily.
• Developed and maintained excellent working relationships with patrons and supporters
• Assisted with the promotion of the Royal Institution’s membership at public events by developing a volunteer base
• Arranged and prepared members only events including monthly drinks receptions, dinners, and networking events
• Liaised with the HRH The Duke of Kent’s office (President of the Royal Institution) to arrange his attendance for specific events and fundraising dinners
Education
Drama Studies
- Leicester, United Kingdom
BA (Hons) Drama Studies, 2:1
4 A levels B-C
- Driffield, United Kingdom
Dance-B
Drama- C
Sociology- B
Textiles- C
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